Leo Plese Email & Phone Number

Salzburg, Austria

San Antonio, Texas, United States

• Achieved a remarkable 100% baseline customer retention by cultivating strong relationships, consistent follow-up, and swift issue resolution, showcasing an unwavering commitment to customer satisfaction.• Collaborated closely with clients, providing comprehensive support and guidance to strengthen relationships, leading to a significant increase in repeat business and referrals.• Ensured the safe transportation of hazardous cargo from point A to point B, maintaining a 100% incident-free record throughout tenure.• Facilitated smooth coordination between US companies and company drivers, solely operating within the US market, resulting in a substantial enhancement in delivery efficiency.• Successfully negotiated shipping rates with third-party carriers, maximizing profit margins by 15% and contributing to revenue growth.• Ensured contract accuracy through meticulous verification, maintaining 100% contract accuracy.• Conducted thorough market research to offer optimal solutions to new and existing customers, resulting in a 30% increase in new customer acquisition.• Managed and executed daily, weekly, monthly, and yearly customer projects, ensuring consistent and high-quality service delivery.

San Antonio, Texas, United States

• Orchestrated seamless coordination between US companies and company drivers, exclusively within the US market.• Negotiated shipping rates with third-party partners, contributing to a 12% increase in profitability within the short tenure.•Expertly dispatched drivers to fulfill daily delivery requirements, achieving a 98% on-time delivery rate.• Ensured compliance with relevant traffic and cargo transportation regulations, maintaining a 100% adherence to safety standards.• Successfully negotiated shipping rates with third-party partners, enhancing profitability.

Utrecht, Netherlands

• Strengthened team cohesion by nurturing frequent interactions and open communication, culminating in heightened collaborative efforts across the organization.• Ensured the preservation of vital organizational data, guaranteeing its integrity and secure management.• Developed and executed impactful resolutions for internal challenges, refining operational processes and fostering a significant boost in overall efficiency.• Enabled well-informed decision-making within Connecting Esports by adeptly collecting and processing crucial information from Esports Team Managers.• Pioneered cross-functional collaboration among diverse Esports teams, resulting in elevated teamwork, streamlined processes, and notable enhancements in overall team performance.

• Strengthened team cohesion by nurturing frequent interactions and open communication, culminating in heightened collaborative efforts across the organization.• Ensured the preservation of vital organizational data, guaranteeing its integrity and secure management.• Developed and executed impactful resolutions for internal challenges, refining operational processes and fostering a significant boost in overall efficiency.• Enabled well-informed decision-making within Connecting Esports by adeptly collecting and processing crucial information from Esports Team Managers.• Pioneered cross-functional collaboration among diverse Esports teams, resulting in elevated teamwork, streamlined processes, and notable enhancements in overall team performance.