• Lead Chengdu Customer Distribution Center project for IKEA Retail e-commerce launch, project business forecast volume is from 40,000 m3 2018 to 70,000 m3 2020, build up project team, work out project plan and communication plan, control project cost within 1.2 million Euro.• Get Project Establishment Process Certification in Germany.• Lead the project within set frames for scope, time and budget with steering group.• Plan and structure project according to set project methodology.• Monitor and control project work, including managing the dependencies and interfaces within the project and between the project.• Define and control the project scope, create project time schedule including follow up on progress, budget, forecast and control the actual project costs.• Create communication plan to secure right information is communicated to relevant stakeholders.• Organize, lead and manage people from different units.• Identify, mitigate, monitor and control risks with analysis.• Perform quality management according requirements and expectations.• Manage and control procurement of resource and service.• Work as business partner and assure receiving organizations are prepared through organizational change management like securing sponsorship, building the relevant and needed relations.

• Design journey for new product launch to create the best customer and employee experience, including iPhone 6s/6s Plus launch, Apple Watch launch, and iPad Pro launch.• Lead Family Room Operation to focus on and deliver increasing availability & access for the Nanjing customer satisfaction with lowest variance, deliver average 240 sessions daily, NO.2 in Jiangsu and Zhejiang province Market, inventory result is also the NO.1 in Eastern China Market.• Connect with 9 Elementary Schools and 7 Middle schools to provide excellent Field Trip experience for 354 students with 22 sessions, invite parents to visit Apple store and be aware Apple Business solution.• Work with Marketing to host 3 significant Events in Apple IST store with 210+ Attendees and 5.5 Million Social Reach.• Lead Creative team to build up learning environment and provide best customer experience with positive response, deliver 507 Thematic Workshops within 8 weeks, Top 1 in Apple Eastern China Market.• Be responsible for Apple IST store Community buildup, focus on 6 parts, including Education, Diversity, Accessibility, Environment, Privacy and Supplier Responsibility.• Lead the floor leadership strategy, communicating vision & goals, recognize and celebrate success, provide feedback and coach performance daily.• Build up new store operation process, secure store opening setup to fulfill normal operating business, lead individual employee development to build more confident team and help retain top talent within Apple Ecosystem.• Create multiple internal training programs to increase team collaboration and employee development experience, relevant to critical business needs and growing personal skill set.• Lead, motivate and inspire the team to be performance leader, role model and influencer.• Develop and implement inventory strategy that achieves inventory performance goals including the Physical Inventory event.

No. of Sub: 23• Working with new organization setup and build up new working process with lower cost, including new market hall working process, resource scenario plan and new inventory process etc.• Recruit and develop team members with solid foundation.• Close work with supply chain partners to handle over 36,000 cubic meters yearly with limited resource.• Secure merchandising basic standard at the beginning of store opening.• Logistics working hour shared in store is 9.5%, the percentage is the least in China, China average is 14.3%.• Develop one co-worker to be sales team leader.• Good Flow team voice is 885, co-worker engagement is 89%.• Work out Ready-To-Sell training package within commercial team and share with other stores, increase Ningbo store RTS from 63% to 88%.• Lead to launch FS scan and PinS project.• Leading function safety & security check and passed the Health check in the first year.• Export co-workers to support IKEA expansion and get positive feedback.

No. of Sub: 31• Lead logistics Health/Safety and Security check, the logistics result is passed.• Organize the 2rd round HMNOW installation.• Improve Logistics Productivity from 0.95 to 1.05 m3/working hour.• Decrease Handling from 1.1 to 0.87 drops/m3.

No. of Sub: 10• Develop and export sales Shopkeeper*1, Logistics Team Leader*1, and Logistics Expansion Project Leader*1 from my team.• Setup and manage new external warehouse to fulfill store sales growth and capacity bottleneck in 2011.• Launch HMNOW project as super user.• Launch SGF Mobile project as store trainer.• Be accountable for cycle counting, stock accuracy increased from 99.58% to 99.95%.• Decrease warehouse handling damaged in store share from 22% to 9.5%, saving cost RMB 149,000 yearly.• Support Wuxi store for recruitment.• Support Shanghai Beicai store for Self-serve area and Full-serve area commercial plan.• Support Shenyang store for SGF setup.• Nanjing store SGF super user.• Be responsible for Goods Flow i-Monitor Check.• Take responsibility to getting rid of external warehouse in 2009, Nanjing store was the 1st store without external warehouse in China, saving cost RMB 2,000,000 yearly.

• Launch Nanjing store Delivery Schedule project as super user.• Be responsible for formulating Goods Flow routine, new co-worker training, pre-opening receiving and building up warehouse team before store opening.• Start career as IKEA China 1st cycle Management Trainee.