- Provided services to more than 100 customers in local neighborhood.- Over 20 recurrent lawn mowing & snow removal customers.- Prioritized effective communication and exceeded customer expectations in service delivery.- Donated a portion of snow removal income to Wisconsin Vest-A-Dog, supporting police dog safety.

- Reviewed and standardized description codes for inventory items to improve category organization.- Determined POs to air freight from China based on cost and urgency.- Identified root causes of fill rate misses and potential discrepancies.- Daily use of Oracle Cloud ERP, Microsoft AX, Power BI, Excel, Microsoft Office Suite.

- Conducted supplier price analysis: $1.07M in spend analyzed, prospectively delivering 9% in annual savings.- Reduced supply risk by identifying alternate suppliers for single-sourced items.- Ensured accurate lead times and ETAs through effective communication with suppliers.- Improved warehouse efficiency through documentation and optimization of item locations.- Daily use of Oracle Cloud ERP, Power BI, Excel, Microsoft Office Suite.

- Operated an e-commerce business, sourcing and selling second-hand consumer electronics at competitive prices.- Leveraged Microsoft Excel for bookkeeping, tracking income, profit margin calculations.