Technical Writer
Current
Jun 2024 - Present
AeroLeads people directory · profile
Leo Schuster Email & Phone Number
Technical Writer at HAProxy Technologies
at
HAProxy Technologies
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Writer at HAProxy Technologies
Location
Austin, Texas, United States
Company size
Who is Leo Schuster? Overview
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Quick answer
Leo Schuster is listed as Technical Writer at HAProxy Technologies at HAProxy Technologies, a company with 66 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Leo Schuster.
Leo Schuster previously worked as Technical Writer at Haproxy Technologies and Customer Success Engineer II at Bonsai. Leo Schuster holds Bachelor Of Science, Computer Science from Texas State University.
Company email context
Email format at HAProxy Technologies
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HAProxy Technologies
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Profile bio
About Leo Schuster
A technical writer with 5+ years of experience in the software industry. Proven track record in crafting high-quality technical documents, simplifying complex terms for diverse audiences, and collaborating with cross-functional teams.
Listed skills include C++, Python, Microsoft Office, Adobe Photoshop, and 24 others.
Current workplace
Leo Schuster's current company
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Haproxy Technologies
5 roles
Leo Schuster work experience
A career timeline built from the work history available for this profile.
Customer Success Engineer Ii
- Achieved an 11% support volume reduction and maintained a customer happiness Net Promoter Score exceeding 90% by creating 100+ technical documents in collaboration with subject matter experts
- Boosted end-user documentation viewership by 20% while decreasing documents per visit by 30% through ensuring accuracy and content optimization
- Enhanced company-wide productivity and efficiency by 15% through streamlining the internal knowledge base, consolidating 100+ technical documents, incorporating feedback from 10 employee interviews, and linking.
- Contributed 400+ enhancements to company GitHub repositories through code reviews, commits, and issue tracking in order to respond effectively to 4,000+ customer support tickets
- Authored a comprehensive handbook for the Customer Success Engineer role outlining key responsibilities, onboarding procedures, and daily tasks
Aug 2019 - May 2024
Software Engineer Intern
- Increased test coverage by 5% with the addition of unit and integration tests to production code using RubyGems RSpec, Capybara, and SimpleCov
- Implemented SaaS applications with Amazon Web Services infrastructure in Elastic Beanstalk, Docker on Elastic Beanstalk, RDS database, S3 storage, and AWS command line utilities
- Collaborated with the software development team to further company goals through participation in stand-ups, code reviews, pair programming sessions, and product engineering meetings
Jan 2019 - Jul 2019
Families Learning Together Workshop Facilitator
- Built sustainable computational fluency in classrooms and communities
- Interacted with children ages 9-12 and their families to teach coding using MIT’s Scratch
- Facilitated over twenty FLT Scratch workshops at three locations in central Texas area
Apr 2017 - Jul 2018
Instructional Technologies Support Head Lab Assistant
- Managed and trained over fifty ITS lab assistants in seven computer labs across campus
- Served as liaison between ITS help desk and patrons to assure functioning computers and printers
- Inventoried supplies and equipment in labs and storage facilities to update FileMaker Pro inventory platform
Aug 2015 - Jul 2018
Team & coworkers
Colleagues at HAProxy Technologies
Other employees you can reach at haproxy.com. View company contacts for 66 employees →
NM
Nihad Mević
Colleague at Haproxy TechnologiesTešanj, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
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DS
Daniel Skrba
Colleague at Haproxy TechnologiesGreater Toronto Area, Canada, Canada
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MK
Mai Khueanh
Colleague at Haproxy TechnologiesVietnam, Viet Nam
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NČ
Nina Čatal
Colleague at Haproxy TechnologiesSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
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AK
Alica Kristic
Colleague at Haproxy TechnologiesLarnaca, Cyprus, Cyprus
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SM
Selma Madzak
Colleague at Haproxy TechnologiesBosnia And Herzegovina, Bosnia And Herzegovina
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SS
Said Salihefendić
Colleague at Haproxy TechnologiesBosnia And Herzegovina, Bosnia And Herzegovina
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GV
George Vine
Colleague at Haproxy TechnologiesMontreal, Quebec, Canada, Canada
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AL
Alban Lebrun
Colleague at Haproxy TechnologiesMontcourt-Fromonville, Île-de-France, France, France
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SA
Sanjin Agić
Colleague at Haproxy TechnologiesTuzla, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
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Nihad Mević
Colleague at Haproxy TechnologiesTešanj, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
View →
DS
Daniel Skrba
Colleague at Haproxy TechnologiesGreater Toronto Area, Canada, Canada
View →
MK
Mai Khueanh
Colleague at Haproxy TechnologiesVietnam, Viet Nam
View →
NČ
Nina Čatal
Colleague at Haproxy TechnologiesSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
View →
AK
Alica Kristic
Colleague at Haproxy TechnologiesLarnaca, Cyprus, Cyprus
View →
SM
Selma Madzak
Colleague at Haproxy TechnologiesBosnia And Herzegovina, Bosnia And Herzegovina
View →
SS
Said Salihefendić
Colleague at Haproxy TechnologiesBosnia And Herzegovina, Bosnia And Herzegovina
View →
GV
George Vine
Colleague at Haproxy TechnologiesMontreal, Quebec, Canada, Canada
View →
AL
Alban Lebrun
Colleague at Haproxy TechnologiesMontcourt-Fromonville, Île-de-France, France, France
View →
SA
Sanjin Agić
Colleague at Haproxy TechnologiesTuzla, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
View →
2 education records
Leo Schuster education
Bachelor Of Science, Computer Science
Associate Of Applied Science, Music Business, Performance And Technology
FAQ
Frequently asked questions about Leo Schuster
Quick answers generated from the profile data available on this page.
What company does Leo Schuster work for?
Leo Schuster works for HAProxy Technologies.
What is Leo Schuster's role at HAProxy Technologies?
Leo Schuster is listed as Technical Writer at HAProxy Technologies at HAProxy Technologies.
Where is Leo Schuster based?
Leo Schuster is based in Austin, Texas, United States while working with HAProxy Technologies.
What companies has Leo Schuster worked for?
Leo Schuster has worked for Haproxy Technologies, Bonsai, Careerplug, and Texas State University.
Who are Leo Schuster's colleagues at HAProxy Technologies?
Leo Schuster's colleagues at HAProxy Technologies include Nihad Mević, Daniel Skrba, Mai Khueanh, Nina Čatal, and Alica Kristic.
How can I contact Leo Schuster?
You can use AeroLeads to view verified contact signals for Leo Schuster at HAProxy Technologies, including work email, phone, and LinkedIn data when available.
What schools did Leo Schuster attend?
Leo Schuster holds Bachelor Of Science, Computer Science from Texas State University.
What skills is Leo Schuster known for?
Leo Schuster is listed with skills including C++, Python, Microsoft Office, Adobe Photoshop, Final Cut Pro, Pro Tools, Ableton Live, and Bass Guitar.
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