As an Application Engineer in the HP-Plus division at DXP Enterprises, Inc., I play a critical role in both sales support and engineering functions. My responsibilities encompass managing the sales cycle for industrial machines and components, including the creation of detailed engineering proposals enriched with precise data and imagery. I actively guide product selection, manage invoicing, and provide prompt responses to customer queries, alongside delivering technical updates to sales teams through strategic data analysis. My role also involves addressing complex technical queries related to product specifications, applications, and installations, ensuring I maintain a deep understanding of our product line and dealer programs. This expertise allows me to effectively resolve customer issues and align with the company's strategic goals. Additionally, I focus on building and maintaining robust relationships with key accounts, delivering exceptional service and promoting business growth through my technical and engineering skills.Previously, I served as a Service Coordinator in San Antonio, TX, from 2020 to 2022, where I was responsible for organizing service schedules and facilitating communications between clients and technicians. My strong organizational skills and attention to detail ensured efficient operations and improved service delivery. Prior to this, I was a Customer Service Representative from 2017 to 2020 in the same location. In that role, I handled customer inquiries, resolved issues, and drove sales growth by effectively communicating with clients and providing tailored solutions that enhanced customer satisfaction and loyalty.Throughout my career, my commitment to excellence, problem-solving capabilities, and strong communication skills have been evident. I am passionate about using technology and innovation to address real-world challenges and drive business success.