At DigitalTrack Digital Marketing Services, my mission is to empower small local businesses to thrive online. As the Owner and Lead Marketing Consultant, I specialize in helping businesses enhance their online presence, attract more customers, and increase sales.What We Do:DigitalTrack offers comprehensive digital marketing solutions tailored for small businesses:* Reputation Management: Manage and improve your online reputation by monitoring reviews and engaging with customers.* Social Media Management: Create and manage social media profiles to engage audiences, build brand loyalty, and drive traffic.* Email/SMS Marketing: Run targeted email and SMS campaigns to stay connected with customers and drive repeat business.* Meta Ads (Facebook, Instagram): Create and manage effective ads to reach target audiences and generate leads.* Local SEO: Improve your website's visibility on search engines, attracting more local traffic.Industries We Serve:* Restaurants* Towing Services* Contractors* Non-Profits* About Me:With over 6 years of digital marketing experience and a passion for helping small businesses succeed, I founded DigitalTrack to offer personalized, results-driven marketing services. My background in project management and implementation consulting equips me with the skills to develop strategic marketing plans that deliver measurable results.Why Choose DigitalTrack:* Customized Solutions: Tailored services to meet your specific goals and challenges.Expertise and Experience: Up-to-date with the latest digital marketing trends and best practices.* Local Focus: Committed to supporting local businesses in Solano County.* Proven Results: Strategies designed to deliver tangible results, from increased website traffic to more leads and sales.Let's connect! If you're ready to elevate your business or learn more about digital marketing benefits, feel free to reach out. I'm here to help and look forward to the opportunity to work with you.

As an Implementation Consultant at Wells Fargo Merchant Services, I specialize in managing and executing complex implementation projects that deliver innovative payment solutions to our clients. My role involves coordinating with cross-functional teams and clients to ensure seamless integration and optimized performance of our services.Key Responsibilities:* Project Management: Lead and oversee multiple implementation projects for large payment companies, ensuring timely and successful deployment of services.* Client Coordination: Act as the primary point of contact for clients, facilitating communication between internal stakeholders and external Payment Companies.* Process Improvement: Develop and update process documentation to enhance efficiency.* Customer Onboarding: Streamline customer onboarding processes, reducing onboarding time through strategic project management and data mapping initiatives.* Compliance Management: Implement new processes to support compliance requirements, ensuring adherence to regulatory standards as part of the RCSA initiative.* Technical Support: Provide ongoing technical support to clients, troubleshooting and resolving operational issues to ensure optimal service performance.Accomplishments:* Efficiency Gains: Achieved a 20% improvement in process efficiency within 6 months through effective project management and process optimization.* Risk Mitigation: Successfully managed risk mitigation strategies during the implementation of new payment gateway solutions, ensuring secure and compliant operations.Skills & Expertise:* Project Management* Client Relations* Process Improvement* Compliance Management* Technical Support* Strategic Planning & Execution* Cross-Functional Team LeadershipMy dedication to continuous improvement and strategic execution has enabled me to contribute significantly to the success of our clients and the organization.

Lead projects of profiling and implementation large and complex business averaging $5MM plus in annual processing volume. Primary responsibilities involved:• Recommending best products based on pre-sales consultations• Consulting with decision makers representing several areas of the Merchant’s business• Create test environments for customers to test proposed solutions prior to implementation• Develop implementation plan to install product and train customer on its use• Act as a single point of contact for any pre-and post-implementation issues

Recruited and given overall responsibility to support internal and external Sales Teams in Northern California. Provide pre- and post-Sales installation and support for a diverse group of products, including point of sale terminals, payment software, and Internet payment gateways.

As a Digital Marketing Consultant for the Fairfield Suisun Chamber of Commerce, I enhanced the Chamber's online presence and member engagement through strategic digital marketing. My work included social media management, website content updates, and email marketing campaigns to promote events and initiatives.Key Responsibilities:* Social Media Management: Managed and posted content on the Chamber’s social media platforms to increase engagement and visibility. Developed and scheduled posts, monitored interactions, and analyzed performance metrics.* Website Management: Updated the Chamber’s website with new events, news, and content to ensure accurate and timely information. Maintained an organized and updated online presence.* Email Marketing: Created and distributed newsletters via email to keep members informed about upcoming events and important updates. Designed engaging email templates, managed subscriber lists, and tracked campaign performance.* Event Promotion: Coordinated online promotions for Chamber events, leveraging social media and email marketing to drive attendance and engagement.Accomplishments:* Increased Online Engagement: Boosted social media interactions through targeted content strategies and regular engagement.* Improved Website Usability: Enhanced website usability by regularly updating content and ensuring information was current and accessible.* Effective Communication: Kept Chamber members informed and engaged with consistent and compelling email newsletters, resulting in higher open and click-through rates.Skills & Expertise:* Social Media Management* Content Creation & Posting* Website Management* Email Marketing* Event Promotion* Analytics & Performance Tracking* Member Engagement* Strategic CommunicationThrough my efforts, the Chamber experienced a significant increase in online engagement and member interaction, supporting its mission of fostering a strong community network.

While serving in the military I had the great responsibility of maintaining, processing and troubleshooting military computer systems and operations to be able to support my unit under any condition that the mission required.Selected accomplishments:• Recognized as a Team Leader for day to day operations and multiple trainings.• Successfully completed certification and trainings required with high scores (4 months).• Provided excellent customer and network administration services to members of my unit including higher ranking officers.• Prepared documentation with inventory and specifications of equipment for proposal to managers for our annual training.• Participated as part of a team in testing platform movement of Army Command control and tracking system from UNIX based to Windows based system.• Awarded 4th Army Achievement Medal and 2nd Good Conduct Medal after 4 years of service of US Army Reserve.Notable Projects:• Successfully set up a forward operation base (FOB) command center as part of a team in deployment simulation training. Command center consisted of 10 computers, 1 domain server, 1 e-mail exchange server, 4 Cisco VOIP phones.