Leo Carlo Morada, Almi, Acs, Clssyb Email & Phone Number

Valenzuela, Ncr, Ph

Taguig, National Capital Region, Philippines

Bringing expertise in product management and business analysis to the entire product lifecycle:- Ideation and Requirement Gathering: Collaborate effectively with diverse stakeholders to generate new product ideas, gather and analyze requirements.- BRD Creation: Develop clear and concise Business Requirement Documents (BRDs) and facilitate engaging walkthroughs for both business units and the technical teams, fostering clear communication and understanding.- Project Management and Risk Mitigation: Monitor development timelines, create and manage project plans, strategize for on-time delivery, and proactively identify and mitigate potential risks, leveraging strong problem-solving and critical thinking skills.- Testing and Quality Assurance: Work closely with the development and quality teams to define and execute test plans, ensuring product quality and user experience throughout the development lifecycle.- Stakeholder Management: Cultivate and maintain positive relationships with stakeholders across various departments, fostering effective communication, collaboration, and buy-in throughout the product lifecycle.- Process Documentation: Ensure comprehensive documentation of existing (as-is) and future (to-be) processes, employing excellent attention to detail and organizational skills.- Performance Analysis: Conduct post-deployment product performance analysis to identify areas for improvement and inform future product iterations, utilizing data-driven decision-making and analytical abilities.

Taguig, National Capital Region, Philippines

Requirements Management:- Convert user stories into clear, detailed business requirements using service design blueprints- Regularly review and update user stories and requirements to align with established guidelines and processes- Document final business requirements during the refinement phase and secure approval from all stakeholders- Maintain and keep track of the product backlog, including requirements that were not covered during the design and build phaseSprint Management:- Ensure timely delivery of requirements from business units to support the sprint development process- Collaborate with the Product Owner to define and refine the sprint scope- Plan and monitor the timeline for product design, requirements, and solution delivery- Act as a liaison between the technical and business units, providing support for sprint development and Quality Analysts- Secure change request approval, document any changes in the requirements, and ensure all modifications are approved- Contribute to sprint retro activities and apply key learnings to improve processesProduct Improvement:- Identify opportunities for process improvement to improve build timing predictions and project efficiency- Conduct market and product assessments and make recommendations to enhance product performance- Collaborate with the product design team to address funnel drop-off- Analyze customer feedback and incorporate it into product and market assessments.

Taguig, National Capital Region, Philippines

Responsible for the design, implementation, control, and optimization of business process.Specific tasks include:1. Review/write Business Requirements for Operations2. Drafting concept wireframes to be enhanced by the UI/UX team3. Create process flows4. Write business process guidelines5. Prepare operational reports

Taguig, National Capital Region, Philippines

* Check property & casualty insurance policy documents and compare against the controlling documents (binder, proposal, quote. etc) for accuracy to prevent an errors & omissions claim* Perform quality audits on completed policy checks* Communicates with client managers on policy related concerns*Coordinates with the Design Governance team for process improvement*Coach/Train/Mentor colleagues in the process and CISR certification* Develops process guidelines* Data gathering for error analysis discussions* Participates in the testing of the task management systemProjects include:* Error Analysis* Process Mapping

Taguig, National Capital Region, Philippines

Alabang, Muntinlupa City

• Perform risk classification of new business applications for Term Life cases based on AIG underwriting guidelines.• Coaching duties and training for new hires regarding the work process and assists them on work related inquiries.• Perform other related duties or projects as assigned by supervisors such as training/processing updates, lead error analysis presentation and discussion, monthly quality and productivity reports.