I am a seasoned IT Executive with an extensive 18-year track record of leveraging digital technologies to drive transformative changes across global businesses. My expertise encompasses the strategic management of Technology and Operations, encompassing a comprehensive portfolio of responsibilities.I assume a pivotal role in shaping the long-term technology vision for organizations, fostering strategic business relationships, overseeing yearly budgets, and nurturing talent within my teams. My expertise spans a wide array of sectors, including Utilities (Telecommunication and Energy), Consumer Goods, Consulting, and Research and Development markets.Personal skills and competencies summary:. International Experiences – team management (onsite, remote, multidisciplinary and multicultural), business partner, global project management, process standardization, landscape simplification, vendor management, third party logistic integration (3PL). Portfolio, Program, Project & Operation Management – Agile Framework (Scrum), PMI (PMBOK), Design Thinking, MVP, Canvas, OKR, CMM, PMO, Governance, Processes, ITIL. Systems & Technology – critical applications, organizational change management, systems deployment and integration, systems standardization, configuration management, SAP & Oracle JDE ERPs, Planning and Sales application (Blue Yonder, Anaplan, Sales Force), Manufacturing applications (WMS, MES), Utility applications (GIS, ADMS, SCADA, OMS, MWM, MDC, MDM), Concur, Success Factors, Data & Analytics, RPA, eSocial, Payroll. Supply Chain – Demand Planning, Supply Planning & Logistic, Procurement, Manufacturing, Third Party Logistic. Administrative – Shared Services Center, hiring processes (RFI, RFQ e RFP), vendor management, internal and external audits, regulated environment, R&D (FINEP, FUNTTEL, ANEEL e LI)Highlighted results:. Optimized operational IT costs increasing business results. Standardized the applications streamlining the IT landscape. Reduced operational activities enabling savings with a Payroll BPO. Delivered GDPR for BIC Brazil aligned with Global policies. Reduced operational business costs and improved revenue protection (Smart Grid Program). Incorporated a new Distribution Company, enabling the synergy of Corporate Areas while reducing operation and maintenance IT costs. Implemented IT & Governance framework and Project Management methodologyMy e-mail: cruz.jf@gmail.comPhone number: +55 19 99256-7525
Listed skills include Pmi, Pmo, Pmp, Telecommunications, and 45 others.
