Manage and rectify concerns with thousands of lighting and furniture vendors, ensuring purchase order accuracy and logistics efficiency. Fix issues such as mis-shipments, allocation failures, multiple order discrepancies, freight problems, and parts shortages by communicating and organizing flow of orders from warehouse to stores and customers. Utilize multiple digital platforms, such as Mitel, DOM, AS400, Zoom, MS Outlook, Excel, Word, and Internal DOX, to streamline processes. Facilitate effective teamwork among District Managers, Store Managers, Sales Agents, Buyers, Vendors, and various carriers to ensure smooth operations.● Delivered support to other departments through generation and processing of detailed reports, including RGA reports and Excel spreadsheets ensuring data accuracy and timely distribution.● Addressed and resolved inquiries from customers and store personnel regarding order status, discrepancies, and other issues, ensuring high levels of customer satisfaction and operational effectiveness.● Coordinated with multiple vendors to confirm timely delivery of components for high-profile client's large orders, managing logistics and maintaining clear communication to meet tight turnaround requirements.o Completed project ahead of schedule, boosting repeat business and referrals, and increasing company sales for quarter.● Directed custom order process at Living Spaces for high-end furniture sets, collaborating with designers and suppliers, overseeing logistics, and ensuring timely delivery.o Achieved on-time delivery and met design specifications, enhancing customer satisfaction and boosting sales growth.