Leo Factor Email & Phone Number

San Francisco Bay Area

San Francisco, California, United States

Key Wins and Offering- Facilitated SFDC Lightning training for Release Management.- Created multiple processes and runbooks for multitude migration projects.- Process Improvements for Core Platform Upgrade delivery mechanisms.- Created a business development team in order to standardize and administer process improvements to reduce manual toil within Cloud Ops.- Implemented wins and deliverables reporting system for Release Management.- JIRA intake process creation and governance for all Cloud Ops Programs.- Improved escalation paths in order to bring down first response time and resolution. Responsibilities- Focus on execution of cross-functional programs and program delivery.- Communicate program plans, and issues to stakeholders.- Identify risks and document recommended mitigation plans to stakeholders.- Actively involved in developing and improving processes.- Coordinate and track work streams for QA to ensure smooth product delivery.- Utilize an existing status and reporting structure to provide insight into progress of release delivery products.- Facilitate creation of runbooks/process maps for team and stakeholders.

Menlo Park, California, United States

- Project Coordinator in Facebook's Business Development Team and Quality Assurance Team.- Support the daily functions of the Head of Quality Assurance and all teams under QA.- Support with the creation of new processes.- Heavy scheduling of team meetings on calendar tools held on BlueJeans Network.- Draft out communication letters providing updates to TPMS, PMS, and all teams internally and externally.- Maintain, create, and set deadlines of tasks and assign them to relevant teams or members.- Maintain all Quality Assurance documentation on O365.- Accounting and tracking of budget expenses, purchase requests, and facilitation of invoices with the Procurement Team.- Assist in onboarding of new team members and facilitate training.- Maintain favorable relationships between Facebook teams, external parties, and stakeholders locally and globally, ie. integrators and vendors.- Facilitate creation of NDA’s with new vendors and work closely with the contracts team.

San Francisco, Ca, United States

- Manage & support the daily functions of 4 Directors, 1 Admin Assistant, 105+ Faculty Members, and 600+ Students onsite & online. (Domestic & Internationally)- Heavy scheduling of meetings & events, including coordination of shared spaces in outlook- Booking travel arrangements & hotel stays for executives, guests, students & staff- Accounting & budgeting of expenses, purchase requests, facilitation of invoice payments- Payroll review & approval for 100+ faculty members- Preparation & distribution of official correspondence including inter-departmental & external communications- Screening and interviewing candidates for open positions within the School of Architecture - Assist and train new faculty & staff members- Field incoming phone calls, emails, and drop in visitors while serving as front desk of the department- Tend to overall cleanliness & appearance of office suites, meeting rooms and shared spaces

San Francisco, Ca, United States

- Created effective strategies with the CEO to implement and improve sales outputs. - Organizes and manages the data list of all sales consultants.- Prepare marketing reports by collecting, analyzing, and summarizing sales data.- Kept promotional materials ready by coordinating requirements with graphics department: inventorying stock; placing orders; verifying receipt.- Conducted meetings and trade showrooms by identifying, assembling, and coordinating requirements; establishing contacts.- Developed schedules and assignments & coordinated mailing lists. - Accomplished organizational goals by accepting ownership for accomplishing new and different requests: exploring opportunities to add value to job accomplishments.Tradeshow experience:- Las Vegas Summer Market 2019 (LVM Summer 2019)53 sales.48 new prospects. - Atlanta AmericasMart Summer 2019 (ATL Summer Show)75 sales.52 new prospects.- Las Vegas Souvenir & Resort Show38 Sales to Key accounts.37 new prospects.Assisted with scheduling & conducted meetings with our Key buyers, 11 Match appointments & 30 scheduled meetings.

San Francisco, Ca, United States

- Maintained favorable relationships with retail and wholesale consumers.- Contacted clients and prospects via phone, email & social media.- Received and processed orders from clients and consumers.- Checked thoroughly for errors in regards to orders and information exchange.- Assisted COO & CEO with personal errands and office projects.

Bachelor Of Business Administration - Bba, International Business Administration

Activities and Societies: Vice-President of International Student Union , US Representative, Chairman Of Cultural Festival- Founded.

Accounting And Business/Management

Activities and Societies: College of Business and Accountancy Student Council Officer (CBASCO) Arbitrage Editor-in-Chief- Oversaw.