Leo Finn Email & Phone Number

Westminster, Colorado, United States

Mid level mechanic.

Golden, Colorado, United States

Maintenance mechanic for posi track diesels, trailers, heavy diesel trucks, and forklifts.

Arvada, Co

General maintenance , Tire maintenance, Suspension, Alignments, Brakes, FluidFlushes, Troubleshooting, Electrical, starting and charging systems.

Greater Denver Area

Implementing and maintaining networks for small business.

Longmont, Co

● Responsible for but not limited to, assisting customers with questions concerning LPC Broadband technical support for data, VoIP, wireless, customer premise equipment and related Service issues.● Received emergency calls regarding service interruptions; communicating with network engineering staff, and dispatched field service personnel if required.● Monitored and answered all incoming LPC Broadband technical customer support calls and requests and communicates with field personnel and customer service representatives.● Responsible for managing service orders and maintaining related records, databases and documents. ● Responsible for working relevant ticket queues, escalating tickets and ticket close out. ● Responsible for learning and using various software programs such as OSS/BSS customer support software, FTTP Element Management Systems (EMS) and a variety of city systems.● PC troubleshooting via live telephone support; hub, switch, home wifi systems and router diagnostics and problem solving. ● Server configuration, maintenance and operations.● Positive and patient customer service skills and the ability to speak clearly to ensure effective communications with customers.● Documenting IPs and subnet changes for businesses● Responsible for provisioning hardware such as Calix ONTs, Gateways, and Cisco ATAs prior to customer installation● Inventory management and accountability of thousands of ONTs per week

● Computer hardware and software troubleshooting and repair. ● Home network installation and troubleshooting. ● Building customized gaming computers.● Estimate pricing for custom built computers based upon needs of user. ● Build, run, and host game servers. ● Installed and hosted Voip software (Teamspeak, Mumble, and Ventrilo)● Back-up and restore user’s files and preferences settings.● Advise customers on Hardware and Software choices for custom computers and computer upgrades

Fort Carson, Co

● Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.● Performed data backups and disaster recovery operations.● Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary.● Planed, coordinated, and implemented network security measures to protect data, software, and hardware.● Automation and network installation and maintenance of over 1000 computers for 4CAB a new aviation unit. ● Installed and maintained Singar radio systems for over 100 vehicles. ● Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.● Develop and interpret organizational goals, policies, and procedures.● Performed routine network startup and shutdown procedures, and maintain control records.● Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements.● Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.● Maintained an inventory of parts for emergency repairs.● Implemented and provided technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.● Reviewed project plans to plan and coordinate project activity.● Consulted with users, management, vendors, and technicians to assess computing needs and system requirements.● Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

Camp Humphreys, S. Korea

● Maintenance and troubleshooting of computer networks. ● Installation, management and troubleshooting of Active Directory, Windows OS Environments and Microsoft Access database. ● Maintained and operated VTC equipment. ● Installation and maintenance of satellite networks. ● Design, configure, and test computer hardware, networking software and operating system software.● Perform routine network startup and shutdown procedures, and maintain control records.● Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Fort Lewis, Wa

● Provide users with technical support for computer problems.● Automation support for over 1000 computers. ● Installation, management and troubleshooting of Active Directory, Windows XP and Microsoft Access database. ● Maintained and operated VTC equipment ● Assumed role as Information Management Officer for 42D Military Police Brigade at Joint Base Lewis-McChord.● Monitored use of data files and regulate access to safeguard information in computer files● Monitored current reports of computer viruses to determine when to update virus protection systems● Provided users with technical support for computer problems.

Camp Bucca, Iraq

● AFN TV network installation, management and troubleshooting for the base. ● Installation, maintenance and troubleshooting of computer networks, Switches, Cables and network access ports.● Installation, management and troubleshooting of Active Directory, Windows XP and Microsoft Access database. ● Performed duties as Comsec custodian for the entire base.● Maintained logs related for Comsec encryption keys.● Managed radio communication security encryption keys for the base. ● Configured, monitor, and maintain email applications or virus protection software.

Fort Gordan, Ga

Advanced Individual Training● Installs, operate and maintain designated radio and data distribution systems. ● Perform Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment. ● Prepare maintenance and supply requests for unit level Signal support. ● Operates and performs preventive maintenance checks and services on assigned power generators. ● Training in radio frequencies from HF, VHF, and UHF.● Mechanical and electrical principles● Preventive maintenance procedures● Line installation and wiring techniques● Communication security policies and procedures

Fort Jackson, Sc

Basic Combat Training

Associate Of Science - As, Automobile/Automotive Mechanics Technology/Technician, 3.39

Certificate Of Network Infrastructure, Network And System Administration/Administrator

Cisco switches and routers. Routing protocols. Networking design and troubleshooting.