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NetApp helps customers to unlock the best of cloud and get the most out of their data. As a technical support engineer, I'm one of the main interfaces for clients. My role is to help solve their issues and anticipate and share any issue that might happen. I am currently part of the Core vertical support team. Core is responsible to troubleshoot and support the Ontap OS and all related subjects. A small grasp of the related subjects: - WAFL,- Ontap clustering, - Networking, - Raid aggreagates,- Volumes,- vservers,- Storage in general.

NetApp helps customers to unlock the best of cloud and get the most out of their data.As a technical support engineer, I'm one of the main interfaces for clients. My role is to help solve their issues and anticipate and share any issue that might happen. I am currently part of the Core vertical support team.Core is responsible to troubleshoot and support the Ontap OS and all related subjects.A small grasp of the related subjects- WAFL- Ontap clustering- Networking- Raid aggreagates- Volumes- vservers- Storage in generalThe Sales, Support and Services Academy (S3) is a fast-track and two-year global professional development program that prepares talented graduates with the skills necessary for long-term success.

Adyen provides a single payments platform globally to accept payments and grow revenue online, on mobile, and at the point of sale.As a technical support engineer, my missions were the following : - Responsible for merchant’s full payment cycle (integration, expansion and operational excellence).- Advising merchants regarding the best implementation practices.- Troubleshooting and addressing merchant’s issues.- Support Duty: proactively monitoring platform’s performance. Anticipate issues inmerchant’s implementations and grow their business.- Brainstorming sessions and creation of new projects.- On-site trainings for new employees. Sharing knowledge and getting them up to speed.- Interviews: Face to face and Videoconference interviews to get new people on board.

Digimind is a global leader in social listening, market and competitive intelligence solutions.As a Pre-sales engineer, my role included the creation of personalized demo environments, writing support proposals and working closely with the business development team on key accounts (pitches, RFP, RFI) as a technical expert on solution of social media listening,