* Assisted and delegated in doubling the partnership income for 2021 & 2022* Achieving 172% growth in Zyber retainer model (2022 calendar year)* Created an award-winning eCommerce Podcast, Successful inbound marketing lead generation.* Created an alternative stream of income with Podcast sponsorship and the largest Shopify Merchant Facebook group in New Zealand. * Responsible for hitting and surpassing all operations sales revenue. * Responsible for lowering OPEX and maintaining a yearly budget. * Responsible for high Net Promoter Score regarding our Staff and the quality of work for our clients.

* Pivoted Zyber to become a Shopify Plus Partner Agency in helping global brands succeed online. * Set a clear vision internally on how Zyber has become New Zealand’s leading Shopify Plus partner. * Was able to introduce two new income pillars to the business helping the agency double the income revenue year on year.* Implemented office-wide automation to reduce overhead costs and make day-to-day operations paperless.

* Responsible for all team members to surpass Sales KPI and Targets* Assisted Zyber to become Deloitte's top 50 fastest-growing businesses in New Zealand for 2014* Implemented Sales & Marketing automation CRM which assisted in a 300% increase in leads over 2016-2017.With over 12 years in the digital industry, I have assisted hundreds of clients and companies to reach and surpass their ROI via formulating digital sales channels and continue to increase their conversion rate while reducing the cost of acquisition. Very passionate about being a Shopify Expert and consultant on a global scale. Responsible for setting up and meeting the sales targets of the organization through effective planning, budgeting, team building and endless amount of industry research to keep Zyber multiple steps ahead of any competitor.

Account Manager, Project Manager and Website Consultant.

Sales & Negotiations: Generating new leads from all avenues; cold calling, warm calling, social media marketing,networking, confident industry representative speaker, customer presentations, SEO & SEM.• Created new channel management, maximised profits by outsourcing, increased turn around time on projects.• Building rapport with new and existing clients, resolved conflicts and restored relations with major accounts.• Project Manager: oversee, correct and evaluate all aspects of different projects.• Internet savvy/online marketing.• Diverse marketing & sales campaigns.• Producing contracts & requests for proposal.• Accounts/Invoicing.• Training & motivating staff.• Coding: PHP, HTML & CSS.• Adobe Suite CS3 to CS5.

Created customer KPI reports.• Created and maintained customer rebate information.• Product sales analysis, margin and volume reports.• Supplier special rebate claims calculations.• Promotional reporting.• Created and updated catalogue products.• Liaised with key clients.

Supervised and assisted all staff, solved guest complaints and ensured all departments operated efficiently whilekeeping to sales targets on a daily basis.• Consorted with VIP and Royalty guests• Handled large currency transaction.• Trained staff in various Front Office areas and roles.• Developed weekly and monthly reports to assist all staff on; Hotel budget, reservations, security alerts, returning VIPguests, blacklisted guests, up coming events in Auckland and New Zealand• Interviewed applicants for Front Office roles