Leonardo Grzybowski Email & Phone Number

Rio De Janeiro, Rio De Janeiro, Brazil

Rio De Janeiro, Rio De Janeiro, Brazil

• Experienced Information Technology Analyst based in Rio de Janeiro, Brazil. Over a decade of expertise in optimizing IT infrastructure for legal environments.Key Achievements:
• Streamlined computer systems for HQ and branches.
• Standardized devices for lawyers' easy access to the lawsuit repository.
• Developed and managed the company's website.
• Led social media content strategy.
• Implemented an efficient intranet.

Rio De Janeiro, Rio De Janeiro, Brazil

• Experienced Senior Financial Analyst with a background at IBM, contributing to the company's success in Rio de Janeiro, Brazil. A dedicated professional with a focus on sales incentive operations and comprehensive.
• Sales Incentive Operations: Ensured accurate and timely validation, analysis, and processing of sales incentives, providing end-to-end services to eligible employees and management.
• Incentive Plan Design: Interpreted and executed incentive plan designs, coordinating adjustments and responding to inquiries while ensuring compliance with global guidelines.
• Business Advisory: Provided strategic advice, direction, and leadership on incentive operations and related issues, supporting various organizational functions.
• Financial Analysis Expertise: Leveraged analytical skills and proficiency in systems such as Cognos, Hyperion, and Excel for business analysis, decision support, and reporting.
• Reporting Excellence: Created comprehensive financial reports for VPs in Excel, importing data from Hyperion, contributing to informed decision-making.

Rio De Janeiro, Rio De Janeiro, Brazil

• Experienced in Project Management with a focus on technical and administrative tasks within the IT and Telecommunications domains. Formerly with Gemalto in Rio de Janeiro, Brazil, I actively contributed to the success.
• Project Support: Assisted other project managers in handling technical and administrative aspects of Project Management, IT, and Telecommunications.
• Supplier Management: Supported GSL in sourcing new suppliers, managing quotations, and coordinating the delivery and installation of new hardware, collaborating closely with the logistics department.
• Quotation and Project Repository: Managed the quotations and project repository for the GSL group, ensuring accurate auditing and follow-up of GSL projects.
• Administration and Risk Management: Handled administration, quotation, risk, and time management aspects, ensuring project scope alignment.
• Initiative Quoting: Successfully quoted and estimated initiatives of low complexity (RFQs) for Solution Managers and technical consultants.

Tel Aviv, Israel

• Experienced Help Desk Technician with a background at Check Point Software Technologies Ltd in Tel Aviv, Israel. I bring expertise in providing end-user support for desktops, networks, and printers, coupled with a.
• End User Support: Delivered comprehensive on-site support for desktops, networks, and printers, ensuring seamless functionality for end-users.
• Windows Systems Expertise: Installed, maintained, and customized Windows XP and Windows 2003 Server, contributing to the efficiency of the IT infrastructure.
• Active Directory Management: Installed and supported Active Directory 2003, playing a key role in user and system management.
• Network Infrastructure: Installed and configured network structures, cabling, and switches, enhancing overall network performance.
• Hardware and Software Upgrades: Executed successful upgrades for on-site desktops and laptops, keeping technology current and optimized.

Rio De Janeiro, Rio De Janeiro, Brazil

• Long-established Field Service Technician with a strong background at Modulus Informática in Rio de Janeiro, Brazil. I bring extensive experience in delivering customer service, technical support, and field service for.
• Technical Support Excellence: Provided customer service and technical support as a representative and field service technician for medium and large businesses, ensuring optimal performance of Windows 2000/NT, Unix.
• ERP System Implementation: Assisted in the installation of Datasul (ERP system) and played a crucial role in the subsequent migration to a proprietary custom system for internal logistics, contributing to streamlined.
• Intranet Development: Planned and implemented an intranet system using Mambo CMS as a web interface, establishing robust user and file management with different access levels and rights.Skills:
• Field Technicians
• Customer Service

Rio De Janeiro, Rio De Janeiro, Brazil

• Versatile Pre/Post Sales Engineer with a tenure at Xerox in Rio de Janeiro, Brazil. I specialize in providing comprehensive support for small and medium businesses, both before and after sales, with a focus on on-site.
• Overall Sales Support: Provided pre and post-sales support tailored to the needs of small and medium businesses, ensuring seamless customer satisfaction.
• On-site Expertise: Delivered on-site customer support, addressing issues promptly and fostering positive client relationships.
• Business Proposal Development: Played a key role in planning, developing, and writing business proposals, contributing to successful sales strategies.Skills:
• Pre/Post Sales Engineers
• Proposal Writing

Rio De Janeiro, Rio De Janeiro, Brazil

• Dedicated Production Control Analyst with experience at Oi in Rio de Janeiro, Brazil. I played a pivotal role in maintaining internet, extranet, and intranet services for the company, specializing in SIM browsing for.
• PCP Analysis: Served as a PCP Analyst, overseeing and maintaining internet, extranet, and intranet services, with a focus on SIM browsing for mobile devices.
• Job Scheduling Expertise: Utilized Control-M for efficient job scheduling, ensuring seamless operation of critical services.
• System Management: Managed various systems, including SMS, MMS, SMS Transactions, and VAS-Web services, operating on Windows 2000 Server, Windows NT, Unix, and Linux.Skills:
• Linux
• Shell Scripting

Rio De Janeiro, Rio De Janeiro, Brazil

• Experienced Support Engineer with a background at Compaq Computer Corporation (acquired by Hewlett-Packard) in Rio de Janeiro, Brazil. I served as a 2nd Level Support Engineer at HPS (HP Services, former Compaq.
• Comprehensive Support: Provided 2nd Level support for consumer and small business clients, demonstrating expertise in end-user support, small and medium servers, business desktops, laptops, handhelds, and Pocket PCs.
• Pocket PC Specialization: Developed advanced skills in the Pocket PC realm, including small software development for Windows CE. Led rapid software deployment and created software packs for batch installation and.
• Windows Server
• Engineering Support
• Customer SupportPassionate about delivering effective support solutions and continually expanding my technical expertise. Eager to contribute my skills in a challenging and dynamic support engineering role.

Rio De Janeiro, Rio De Janeiro, Brazil

• Experienced Course Instructor with a background at Curso Off-Line Informática in Rio de Janeiro, Brazil. I served as an instructor for a diverse range of courses, including Excel, Access, Word, Windows 3.1, Windows 95.
• Comprehensive Instruction: Taught courses in Excel, Access, Word, Windows 3.1, Windows 95, CorelDraw 6 and 7, providing comprehensive instruction across various software applications.
• Hardware Maintenance Course: Designed and conducted a successful two-weekend crash course in hardware maintenance, catering to a diverse age group.
• Responsibility for Infrastructure: Managed hardware maintenance and the network structure of the course, ensuring a conducive learning environment.Skills:
• Teaching
• Training Course DevelopmentPassionate about education and committed to creating engaging learning experiences. Excited to contribute my skills to the development and delivery of impactful training courses.

Rio De Janeiro, Rio De Janeiro, Brazil

• Experienced Software Engineer with a tenure at Dynamic Systems in Rio de Janeiro, Brazil. I specialized in the development of HTML/ASP webpages for both B2B and B2C solutions, with expertise in SQL Server and Access.
• Web Development Expertise: Successfully developed HTML/ASP webpages, contributing to the creation of effective B2B and B2C solutions.
• Database Integration: Integrated SQL Server and Access, ensuring seamless data flow and retrieval for enhanced system functionality.
• Delphi Programming: Demonstrated proficiency as a Delphi programmer, contributing to the development of robust and efficient software solutions.Skills:
• JavaScript
• SQL

Computer Software Engineering

In Trybe's intensive Web Development program, I acquired comprehensive and hands-on learning of the technical and behavioral skills most.

Bachelor'S Degree, Law, Not Concluded

Bachelor'S Degree, Information Technology, +9