Lj Castro Email & Phone Number

Makati, National Capital Region, Philippines

Pasig, National Capital Region, Philippines

Managed comprehensive Player Support responsibilities at Keywords Studios Manila, overseeing various aspects of the gaming experience. Handled player inquiries, technical issues, and ensured a positive gaming environment. Contributed to community building by actively engaging with players and maintaining a solid understanding of diverse gaming platforms. Played a pivotal role in optimizing the gaming experience within a dynamic and fast-paced setting.

Bacoor, Calabarzon, Philippines

Handled the end-to-end Recruitment process for MetroExpress Connect, Inc., First Metro Gas, Inc, AllEasy Inc., and AllEasy Go. This includes posting job ads, sourcing applicants, conducting initial interviews and assessments, scheduling next-level interviews with department heads, and assisting applicants with their requirements and onboarding. Additionally, I assisted with employee compensation and benefits, human relations, and other daily HR duties.

Nasugbu, Calabarzon, Philippines

Experienced psychological testing administration, crisis call intervention, conducting a psychoeducation program, clinical interview, and writing various psychological reports such as the Mental Status Examination and Case summary formulation. Volunteered to be the leader during collaborative activities.

Cavite, Calabarzon, Philippines

Prepared outputs utilizing various Microsoft office applications, having administrative tasks such as keeping communication through email to answer student concerns and collect their forms for testing purposes, had to layout creative yet informative daily social media posts, and made psychological reports for students and employment purposes.