With a decade of international company IT infrastructure Level 1 / Level 2 experience.•IT related work experience in banking, chemical materials, electronics, auto parts and other industries.•Familiar with client standardization, client management, hardware, and software troubleshooting.•Familiar with server management, VMware/Hype-V installation, and system configuration.•Familiar with IT process management and risk control.•Familiar with asset, budget, procurement, and life cycle management.•Familiar with Windows, Linux, Azure, Intune, Exchange, Active Directory, Group Policy, MS Office Suite, File server architecture and permissions management.•Familiar with customer and business system management.•Good at fault analysis, solve problems quickly and provide temporary solutions.•Excellent communication skills, teamwork spirit, proactive work attitude, hardworking, careful, patient, responsibility, good at summarizing problems, improving documents, user basic training.