Software Tester
Tested new online application system (e-IP) for Investment Products on the SFC's Web-based INteGrated Service (WINGS) portal and its surrounding internal system (PEGA-based)Verified the system integration between client portal and internal systems and executed the end-to-end testingReported identified defects and provided feedback on current system behavior/workflowWorked with developers and gathered business requirement from business users on bug-fixing/ improvements/ change request in order to refine and streamline the application processFollow-up defects reported in Jira with BA & Dev team by replicating and pre-analyzing issues, as well as advising resolution and retesting bug-fixPrepared test cases, test data and training materials to users and vendor QA team to conduct SIT, UAT and Regression TestProvided testing support to users & vendors and answered general testing enquiry