Leon Brooks Email & Phone Number

Minneapolis, Minnesota, United States

Managed relationships with multi-dwelling unit clients, delivering exceptional customer service and support to ensure satisfaction and retention.Developed and implemented targeted sales strategies to drive revenue growth and exceed quarterly sales targets.Conducted regular market analysis and competitive research to identify new business opportunities and stay ahead of industry trends.Collaborated with cross-functional teams to create targeted messaging for MDU residents.Analyzed market trends and competitor strategies to identify opportunities for growth and expansion in the MDU sector.Implemented social media marketing initiatives that drove a 25% increase in online engagement and lead generation for MDU sales.Assisted in the planning and organization of various events.

Eau Claire, Wisconsin Area

Led a team of 8 store managers in achieving and exceeding sales targets by implementing strategic sales plans and providing ongoing coaching and support.Conducted regular store visits to ensure compliance with company standards and provided feedback to improve store performance.Implemented new training programs resulting in a 30% increase in employee performance and customer satisfaction ratings.Developed and executed strategic plans to optimize store layouts and product placement, leading to a 15% increase in overall revenue.Conducted regular performance evaluations and provided coaching to store managers, resulting in a 10% reduction in employee turnover.

Greater Minneapolis-St. Paul Area

Maintained detailed sales records and prepared activity reports to track performance andprogress.Drove new acquisition sales of Comcast Internet, Video, and Voice services to small and mid-sized businesses, exceeding departmental financial and unit targets.Generated new leads through prospecting activities such as cold calling, canvassing, customerreferrals, and partner relationships.Specialized in advanced communications solutions, including PRI, Hosted PBX, and multi-location opportunities.Conducted consultative sales processes to identify areas for improvement, enhancing clients'internal and external communication capabilities.

Identified, developed, and qualified leads within assigned territories through cold-calling,partner-selling, lead-generation campaigns, and modern social selling techniques.Coordinated with support partners to educate and excite customers about leveraginginnovative business solutions for enhanced efficiency.Demonstrated in-depth knowledge of wireless and mobility products, as well as integratedsoftware solutions including Cloud, Security, ISP, VoIP, and Google platforms, to effectivelypromote and position products..Consulted with customers to identify business challenges and recommended tailoredsolutions, delivering a powerful return on investment and driving business growth for bothcustomers and the company.

Eau Claire, Wisconsin

Efficiently managed time and resources to maximize productivity and achieve sales goals.Retained, managed, and grew an existing customer base by delivering exceptional service andtailored business solutionsUtilized a variety of sales force automation tools to track and report sales progress, ensuringaccurate and up-to-date recordsPresented and created multi-product solution opportunities, aligning them with customerneeds and business objectives.Established, built, and maintained strong relationships with key decision-makers to facilitatesales and long-term partnerships.

• Sold our phone products and services.• Succeeded as acting Manager - scheduling and sales goals were met and consistent store operations.• Leading and exceeding monthly sale goals.• Coaching struggling associates in the sales related areas.

• Develop and maintain client relationships by providing transportation solutions and excellent customer service in an open office, transactional selling environment. • Manage daily load activities through discussion with customers and carriers to ensure superior customer service• Make initial contact with customers, introduce Schneider Logistics and our services to prospective clients, and build mutually beneficial, lasting relationships. Increase business with customers over time. • Quote, negotiate price, and commit transportation services on the spot with customers. • Handle incoming calls for all customers. Be a valuable resource for problem resolution, load tracking, and collection on invoices. • Establish a book of business that earns significant variable incentive returns Sell the industry’s broadest portfolio of transportation services

• Sold our phone products and services.• Succeeded as acting Manager - scheduling and sales goals were met and consistent store operations.• Leading and exceeding monthly sale goals.• Coaching struggling associates in the sales related areas.

• Sold home electronics.• Help stock inventory.• Operated computer inventory and customer data system.• Educate consumer about product and services.