- Create and execute a strategic sales plan that expands customer base and extends national reach- Meet with potential clients and grow long-lasting relationships by understanding their needs- Track, analyze, and communicate key quantitative metrics and business trends- Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled- Identify knowledge gaps within the team and develop a plan to fulfill them- Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly- Manage month-end and year-end close processes

• Develop, oversee and adjust the sales and gross margin targets on a fortnightly basis;• Oversee the daily operation of the Oakleigh shop and generate sale report to the regional manager weekly;• Develop promotion plans and implement sales activities in the shop, through trade shows and online via social medias;• Provide customer support and review the orders to ensure the fabrication plans are in accordance with the factory manufacturing standards;• Provide sales support and solutions regarding complains or special requirements;• Review the quotations and agreement of the custom-made product orders to ensure the alignment with company/factory standards and targets• Develop and maintain the relationships with company clients in the industry and local vehicle dealers;• Develop the training plans; Mentor and educate the new sales staff for both factory and other shops

• Operational control over the day-to-day activities of the store and manage the workflow ;• Set delivery plans and adjust inventory levels;• Manage customer appointments, customer satisfaction and CRM systems;• Develop and manage relationships with external parties and businesses;• Coach and mentor new sales and service advisors in educating the customers

Providing consulation about products to new and existing customersUnderstanding customers’ needs and making presentations to promote new products and special dealsDesigning the customised orders to meet specific needs of customersAdvising customers about delivery schedules and after-sales serviceKeeping in contact with existing customers in person and by telephoneRecording orders and sending details to the sales officeMaintaining the store

Prepare monthly management reports including, profit and loss statements, balance sheets, cashflow and capex;Preparen monthly BAS, quarterly super and monthly payroll tax;Prepare bank reconciliation;Assist in preparation of Audit Schedules and liaise with auditors to complete audit reports;Undertake accounts payable/receivable duties;Maintenance of the fixed asset registers;Preparing monthly management reports,analysis,general journal entries and balance date schedules;Undertake other administrative duties related to the finance department.

Conducted surveys for the design of new insurance products.Collected data and report to the team leader on a regular basis.Worked with actuaries and fund analysts to coordinate the profitability and feedback of the insurance product.Coordinated market environment research and modelling with team members and attended company’s weekly meeting