2007-2013 Cyprus Active, North Cyprus, Marketing-, and Business Development Manager Cyprus Active is an outdoor company organising activities like jeep safaries, walking holidays, cycling trips based in North Cyprus. Scope: • General marketing and advertising, mainly product driven• Leading the sales team, national as well as international• Increasing customer experience by improving service and fine-tuning the activities• Market analysis and monitoring… Show more 2007-2013 Cyprus Active, North Cyprus, Marketing-, and Business Development Manager Cyprus Active is an outdoor company organising activities like jeep safaries, walking holidays, cycling trips based in North Cyprus. Scope: • General marketing and advertising, mainly product driven• Leading the sales team, national as well as international• Increasing customer experience by improving service and fine-tuning the activities• Market analysis and monitoring competitors• Increase the customer bookings and sourcing new agents• Set-up and and run a retail outlet for ‘walk-in’ ad-hoc bookings• Development website and updating a suite of printed materials for Dutch and UK markets.Achievements: • Established new contracts with new Dutch, German and Russian inbound tour operators by selling spare places on our Jeep Safari to package operators• Increased average earnings per customer by 20% by opening and running a sales-outlet in N.Cyprus, to sell directly and bypassing commission payments to holiday reps and agents.• By tailoring to the Dutch needs, we were awarded number 1 holiday experience by a leading Dutch household magazine and No.2 by the holiday website Zoover.nl Show less

2004-Dec 2006 Donkey Deliveries Guernsey, Channel Islands, Co-Owner and Operations DirectorDonkey Deliveries was a small but efficient online food and non-food home shopping service on Guernsey and the nearby islands. Company was set with a friend based in Australia, where the order-processing took place. The time difference allowed customers 24hr ordering with same day delivery, a unique service for the Channel Islands. Scope: • Logistics• Staff management• Customer… Show more 2004-Dec 2006 Donkey Deliveries Guernsey, Channel Islands, Co-Owner and Operations DirectorDonkey Deliveries was a small but efficient online food and non-food home shopping service on Guernsey and the nearby islands. Company was set with a friend based in Australia, where the order-processing took place. The time difference allowed customers 24hr ordering with same day delivery, a unique service for the Channel Islands. Scope: • Logistics• Staff management• Customer aquisition• Managing the supply chain and online-marketing.Achievements:• Become the first Channel Islands retailer to cover all of the islands of the Bailiwick of Guernsey• Become known and been referred to by the ‘Green’ politicians as the environmentally friendly retailer of Guernsey• Increased customer base from 10 per week to every day delivery with a waiting list for prospective customers Show less

2001-2004 Specsavers Optical Group, Guernsey, Channel Islands, International Operations and Marketing Manager for the NetherlandsSpecsavers is a leading optical retailer with stores in UK, Europe and Australia, with a focus on affordable eyecare. The job intitially focussed more on retail operations when opening the stores and later developed mainly into marketing and PR related activitiesScope: • Supporting the opening and development of the first Specsavers outlets in the… Show more 2001-2004 Specsavers Optical Group, Guernsey, Channel Islands, International Operations and Marketing Manager for the NetherlandsSpecsavers is a leading optical retailer with stores in UK, Europe and Australia, with a focus on affordable eyecare. The job intitially focussed more on retail operations when opening the stores and later developed mainly into marketing and PR related activitiesScope: • Supporting the opening and development of the first Specsavers outlets in the Netherlands• Brand-building / Awareness creation on the Dutch Market for the expanding group• Development and production of POS materials • Radio-commercials• As a side project: support to keep a Guernsey based airline flying on the Amsterdam route by providing marketing and advertising advice.• Development of all marketing and advertising materials including maildrops and direct mailings• Market research and competitor monitoring• Legal checks• Development of a communication style suitable for the NetherlandsAchievements:• Successfull opening of 22 Specsavers stores in the Netherlands• Development of a store driven POS ordering system of Dutch stores through Head-Office• Development and introduction of the first ever Radio commercial of Specsavers in Holland• Became the number 3 optical retailer in the Netherlands in terms of brand recognition• Started – and finished(!) the first ever optical price war in the Netherlands. Show less

Software Support Officer for the private banking industry

Private banking officer, focussing on investments and portfolio management

Fulfilling the raw Material requirements of Formica's international customers, focussing on Japan, Korea and Mexico