Leon Crosby Email & Phone Number

Experienced Customer Support Leader and Entrepreneur Confident leader with over twenty (20) years of experience in management and customer support. An efficient verbal and written communicator. Service oriented professional with demonstrated abilities to multi-task without sacrificing the quality of work. Familiar with major customer care software, conflict resolution, and possess a positive attitude. Ability to deescalate conflict quickly and effectively. Highly motivated and compellingly persuasive individual, use diplomacy, efficiency, and resources to maximize customer satisfaction. Possess a strong work ethic accompanied with the ability to work independently or within a team environment. Excels at streamlining workflow, revamping policies and procedures and proving team building support. Aiming to use proven leadership and customer support skills to effectively fill a managerial oriented role.