Senior Genesys Engineer
CurrentAs a Genesys/VOIP Engineer my focus is installing, providing and maintaining Genesys call center solutions. I engage with the client advising and providing best practice in various solutions, this requires a good knowledge of the products I'm specialized in and integrated to.Adequate experience in Genesys Composer/IRD Routing, Genesys Framework, Genesys GVP, Genesys Reporting(CCPulse/Pulse/GI2/GIM), SIP Experienced in Windows servers 2003,2008,2012,2016 and RHEL6,7 to be able to configure, troubleshoot and install relevant solutions.Experienced with integrating in to MSQL, ORACLE and Potgresql DataBases.Basic development skills required for integration, SOAP REST.