Leon Kuo Email & Phone Number

Santa Clara, California, United States

Santa Clara, California, United States

San Francisco Bay Area

Deliver exemplary service assisting the Operations and Department Managers to ensure the store is operating at peak efficiency. Participate in scheduling, inventory management, store layout, and training team members in proper customer service standards. Additionally, supervise back of house inventory, logistics, and supply orders under corporate SOPs.Key Accomplishments:• Analyze store level operations data on a daily, monthly, quarterly, and annual basis.• Review sales analysis date to determine subsequent ordering strategies.• Support all operations, store maintenance and implementing necessary SOPs.• Conduct monthly cycle count to ensure inventory accuracy.• Monthly sales audit to improve overall sales strategies.• Supported sales team to surpass annual commercial target.

San Francisco Bay Area

San Francisco, California

Directly oversaw the inventory as well as the shipping and receiving practices for a luxury retail location. Directed and managed correspondence between the sales team and clients to ensure a quality experience. Communicated with customers to process phone requests.Key Accomplishments:•Achieved YOY inventory shrinkage of 0.08%.•Accomplished and surpassed sales targets on a monthly basis.•Lauded by management as a highly valued team member with the ability to lead colleagues and excellent service.

San Francisco, California