It Engineer
Jardine Onesolution Pte Ltd
Singapore
• Perform OS migration of computer systems from Win XP to 7• Involve in application testing for Windows 10 and deployment of Windows 10 machines• Provide on-site troubleshooting of end user applications, network, email or hardware issues• Monitor ticketing system, handling of incident and service request tickets, ensuring SLA is met for all tickets• Manage IT inventory stock to ensure IT assets and accessories accountability• AD and exchange server administration such as AD… Show more • Perform OS migration of computer systems from Win XP to 7• Involve in application testing for Windows 10 and deployment of Windows 10 machines• Provide on-site troubleshooting of end user applications, network, email or hardware issues• Monitor ticketing system, handling of incident and service request tickets, ensuring SLA is met for all tickets• Manage IT inventory stock to ensure IT assets and accessories accountability• AD and exchange server administration such as AD account creation, exchange mailbox setup and settings • Maintaining the door access system and creation of door access cards for users• Assist in video conferencing support, ensuring smooth connectivity throughout the VC session• Write up IT documentation guides and steps for end user and also techinical documentation for IT reference• Liaising with IT vendors as and when needed• Configuration of company email on personal and corporate devices through airwatch Show less