Leon Mark Email & Phone Number

United Kingdom

Glasgow, Scotland, United Kingdom

Working as a Team Manager leading a team of agents to meet key performance indicators, as well as coaching and mentoring staff to be better in their roles.

Glasgow, Scotland, United Kingdom

Here I worked as an event steward, door guard or fire marshal depending on the work required.

Remote

Leading a team of agents to meet KPIs and other targets, coaching them to achieve these targets and to reach further.

I have worked on NHSBT, NHS 119 as a team leader managing a team or advisors with coaching responsibilities, to ensure my team meet KPI’s and quality assurance targets, other duties include HR support and engaging with the client.

Glasgow, Scotland, United Kingdom

Here I worked as a customer service advisor on the ASOS campaign.

Aberdeen, Scotland, United Kingdom

Here I worked as a cadet with Vroon offshore services were I was embarking on becoming a officer of the watch, I worked at sea during the first few months of 2020, I had navigational duties at midnight onward, as well as duties on deck.

Newry, Northern Ireland, United Kingdom

During this time I managed a team of complaints advisors and handled the complaints for Npower, other duties included floor walking and assisting advisors with with queries and escalation.

Newry, Northern Ireland, United Kingdom

I worked at Teleperformance during this time as a customer service advisor.

Rathfriland, Northern Ireland, United Kingdom

Here I worked at a petrol station as a forecourt attendant, with duties of washing cars, helping and assisting customers pump fuel and carry bags of coal or blocks into customers cars. I also handled the tills and worked alone with full responsibility of the petrol station on Sunday shifts.