Manager
CurrentAuto and Property Claims Administration Daily process management, administration and coaching at the location level. Acted as liaison between claims representatives, insurance companies, defense attorneys and claimants. Adjusted guest claims involving personal injury ensure that all required state Workers’ Compensation postings are understood and complied with at the location level. Document maintenance of current and past insurance policies, TPA Agreements and Broker Agreements. Distribution of Vehicle ID Cards for all insured vehicles. Update the appropriate insurance Broker(s) on changes in exposure. Reviewed and disputed EOR and denials heavy collection calls, making offers and settlements.Maintained litigation and arbitration files and a tracking tool for open, litigated claims. Franchisor legal department, and defense attorneys. Answered Interrogatories and provided required documentation. Provided settlement authority after conferring with CFO. Excess GL Carrier Notification. Assignment and evaluation of defense counsel. Also knowing No Fault Billing.