Leon Mccourt Email and Phone Number
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7+ successful years in management, maintenance and support of multiple, highly visible service focused infrastructure applicationsEmail, Web & Mail Security, Network Backups, Data Life Cycle Management, Network Telephony Systems, Virus Detection and Prevention expertiseMotivated, service-focused ICT analyst with rich experience in cost-effectively utilising technology in alignment with corporate goals. Proficient in delivering reliable, complex IT services. Recognised for delivering dependable results through effective design, development, and support of systems to improve service delivery and save costs.
Powerlink Queensland
View- Website:
- powerlink.com.au
- Employees:
- 1644
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Application Management And Support Team LeaderPowerlink QueenslandCedar Creek, Qld, Au
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Application Management & Support Team LeaderPowerlink Queensland Sep 2021 - Present
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It Enterprise ArchitectPowerlink Queensland Oct 2018 - Sep 2021Brisbane, Australia
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Infrastructure Application AnalystPowerlink Queensland Oct 2008 - Oct 2018Application analyst working in the Infrastructure Operations team, a 3rd level group of highly skilled IT professionals delivering core infrastructure services and projects to the corporate business. Services including email, email security, archiving, data protection and retention, anti-virus, virtual infrastructure, infrastructure upgrades and replacement, disaster recovery and highly available solutions. Manage daily running of key infrastructure services, respond to system warning and alerts to ensure maximum service uptime with no customer impact, manage risks/issues, key escalation point for customers and other IT teams throughout the business. Ensure customer satisfaction across provided services, identify new IT solutions and upgrades.
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Service Desk AnalystPowerlink Queensland Jul 2006 - Oct 2008Brisbane, AustraliaProvided technical support to the corporate business users, covering a wide variety of applications running on numerous operating systems. Duties included timely call logging and management, information gathering and issue diagnoses, first point of call for all users, user management via Active Directory, software distribution and desktop management via System Management Server, maintaining the backup media cycle ensuring media is stored in a secure offsite facility, documentation governance, receiving emergency calls via the 1800 service from staff and the general public, supporting various network connections VPN, dialup and LAN.
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Support AnalystOxfordshire County Council Mar 2006 - May 2006Oxford, United KingdomAccountable for technical support for all county council staff covering desktop and laptop support, LAN, wireless and remote network connectivity. Making sure all calls were answered and logged in an organised and timely manner, either closing or escalating when necessary. -
Technical SupportTwang.Net Nov 2004 - Mar 2006Newbury, United KingdomProviding technical support to 50+ businesses from the local area support their internal networks, internet connections, security, anti-virus, telephone systems and mobile phones. This work was done by fault resolution over the phone and onsite visits. Also supporting over 250 residential clients for internet services such as internet connections and fault diagnosis, domain name registration and management, web hosting and network monitoring. This work involved a high degree of customer management and liaising with British Telecom to organise engineers to fix line issues. The company also provided and supported internet connections and mobile phones to all Vodafone UK staff members.
Leon Mccourt Skills
Leon Mccourt Education Details
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Computing -
Leicester CollegeBtec National Diploma In Computer Studies -
Guthlaxton CollegeGcse
Frequently Asked Questions about Leon Mccourt
What company does Leon Mccourt work for?
Leon Mccourt works for Powerlink Queensland
What is Leon Mccourt's role at the current company?
Leon Mccourt's current role is Application Management and Support Team Leader.
What is Leon Mccourt's email address?
Leon Mccourt's email address is lm****@****.com.au
What is Leon Mccourt's direct phone number?
Leon Mccourt's direct phone number is +617386*****
What schools did Leon Mccourt attend?
Leon Mccourt attended Oxford Brookes University, Leicester College, Guthlaxton College.
What are some of Leon Mccourt's interests?
Leon Mccourt has interest in Children, Education, Environment, Science And Technology, Animal Welfare.
What skills is Leon Mccourt known for?
Leon Mccourt has skills like Infrastructure, Active Directory, Windows Server, Microsoft Exchange, It Service Management, Service Delivery, Technical Support, Itil, Backup Solutions, Backup And Recovery Systems, Vmware, Citrix.
Who are Leon Mccourt's colleagues?
Leon Mccourt's colleagues are Dharmendra Shah (Mieaust, Ner, Rpeq), Chris Fisher, Rick Leadbetter, Anne Robertson, Aaron Leavy, Candice Dettori, Brenton Hill.
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