Leon Nick Email & Phone Number

Florida, United States

Responsible for mitigation and rapid recovery activities for critical Microsoft on-premises, cloud services, and their dependent systems and services as a result of catastrophic cyber incident.

United States

Member of Dell Technologies Response and Recover team responsible for the mitigation and recovery of IT environments impacted by cyber-attacks such as ransomware.Workstreams lead related to the rapid response mitigation, build, and recovery efforts of Microsoft cloud and on-prem environments.

Tallahassee, Florida Area

Technical advisors to Enterprise customers responsible for the introduction of Modern Service Management principles which helps customers focus on desired outcomes and the agile processes required to achieve them. Positioning them to successfully and efficiently support, operate and maintain their Microsoft cloud and on-prem environments.

Tallahassee, Florida Area

Tallahassee, Florida Area

Plano, Tx

Responsible for design, development, oversight, and implementation of enterprise-wide automation processes supporting multiple customers, ITSM systems, platforms, and devices using ITIL guidelines.TECHNICAL PROFICIENCY• BAO Atrium Orchestrator• PowerShell, VBScript• .NET• REST API• XML• XPATH/XSLT• HTML/CSS• SQL• Information Technology Infrastructure Library (ITIL)• Agile

Round Rock, Tx

Consult customer's on their technical needs and translate them into solutions that meet their objectives and requirements. Consistently in the region's top 2% in billable utilization. Activities conducted over the years included but not limited to:• Provide technical and consultative leadership for solutions delivery on a range of complex projects.• Delivery of technical architectural design, strategies and plans for engagements. • Lead customer meeting or presentation and the subject matter expert.• Assist in developing proposals that address current and evolving client requirements• SME during development of proposals and engagement delivery• Participates in installation, customization, and integration of relevant solutions.• Lead technical work teams• Define and author deliverables artifacts• Deliver projects with approved methodology while adhering to SOW requirements and assumptions• Leads project quality assurance activities• Validates requirements and design solutions that address current and future client requirements• Provide test plans, impact analysis, migration approaches, installation artifacts and issue resolution as the point of contact for technical questions.• Manage or function as technical lead on projects or work streams• Develop technical documentation• Engages and lead internal efforts for new solution development, new manage artifacts, processes and tools

Washington D.C. Metro Area

• Provide technical and consultative leadership for solutions delivery on a range of complex engagements.• Delivery of technical architectural design, strategies, and plans for engagements. • Lead customer meeting or presentation and the subject matter expert.• Participates in installation, customization, and integration of relevant solutions.• Works on complex projects and lead the assigned technical work stream• Define and authors deliverables artifacts• Deliver projects with approved methodology while adhering to SOW requirements and assumptions• Leads project quality assurance activities, including preparing for technical QA reviews• Validates requirements, limited prototyping, and functionality design and creates design architectures that address current and evolving client requirements• Provide test plans, impact analysis, migration approaches, installation artifacts and issue resolution as the point of contact for technical questions.• Manage or function as technical lead on medium projects or work streams of larger, more complex projects• Independently analyzes large amounts of data, provide logical options, create and deliver appropriate documentation, well-written work products, and deliverable to achieve customer satisfaction• Engages and leads internal efforts for new solution development, creations of project artifact templates, and tools that can be leveraged for customer projects

Dubai, United Arab Emirates

• Provide technical and consultative leadership for solutions delivery on a range of complex engagements.• Delivery of technical architectural design, strategies, and plans for engagements. • Lead customer meeting or presentation and the subject matter expert.• Participates in installation, customization, and integration of relevant solutions.• Works on complex projects and lead the assigned technical work stream• Define and authors deliverables artifacts• Deliver projects with approved methodology while adhering to SOW requirements and assumptions• Leads project quality assurance activities, including preparing for technical QA reviews• Validates requirements, limited prototyping, and functionality design and creates design architectures that address current and evolving client requirements• Provide test plans, impact analysis, migration approaches, installation artifacts and issue resolution as the point of contact for technical questions.• Manage or function as technical lead on medium projects or work streams of larger, more complex projects• Independently analyzes large amounts of data, provide logical options, create and deliver appropriate documentation, well-written work products, and deliverable to achieve customer satisfaction• Engages and leads internal efforts for new solution development, creations of project artifact templates, and tools that can be leveraged for customer projects