Leon Nishan Email & Phone Number

Toronto

Set up and operate hardware and software for lighting installations at events. Proficient in the Lightjockey software. Required to efficiently troubleshoot errors on-site.

500 Commissioners

Engage with various stakeholders to coordinate the construction of large capital projects. Analyze and review proposed primary electrical schematics on Toronto’s distribution system to ensure they comply with Toronto Hydro’s Electrical Safety Standards.Ensure contingency plans are available for all proposed work to limit negative impact to customer’s service.Navigate and monitor displays on the SCADA. system, extract outage and reliability information to formulate reports.Using Excel, Alteryx to perform analytics on reliability.information and visualizing the results with TableauUtilizing and ensuring the GEAR GIS system is consistent with the infrastructure in the field.Automating and standardizing processes using python scripts and Alteryx.

1500 Birchmound Road

Operating the appropriate tools required to restores a customer’sservice.Utilizing electromagnetic and telecommunication concepts to reduce noise that may be impacting a customer’s quality of service.Recording reliability data to be further used to improve a localareas network reliability.Maintaining customer satisfaction and promoting the sale of Bells new Fibre service was a top priority.

Responsible for maintaining quality of fruits store-wide. Ensuring customer satisfaction while managing customer concerns and questions. Took leadership role in training new staff which includes ongoing coaching and support.

Minden Ontario

Ensured security of all athletes during the Pan Am games. Remaining vigilant and alert through long hours and varying circumstances was a skill I had developed from this experience. Addressing public concerns and complaints. Exercising leadership in a team setting.