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Leon Pearson Email & Phone Number
IT service desk analyst
at
Tokio Marine HCC
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT service desk analyst
Location
Swansea, Wales, United Kingdom
Company size
Who is Leon Pearson? Overview
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Quick answer
Leon Pearson is listed as IT service desk analyst at Tokio Marine HCC, a with 3846 employees, based in Swansea, Wales, United Kingdom. AeroLeads shows a matched LinkedIn profile for Leon Pearson.
Leon Pearson previously worked as Onsite IT support engineer at Hemmersbach and Information Technology Support Analyst at Deloitte Uk. Leon Pearson holds Higher National Diploma, Music from Neath Port Talbot College.
Company email context
Email format at Tokio Marine HCC
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Tokio Marine HCC
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Profile bio
About Leon Pearson
I am a reliable, friendly, and organized individual who works well under pressure. With extensive customer service experience, I excel in dealing with queries via telephone, face-to-face, and email. I thrive in fast-paced environments, consistently meeting strict deadlines and timescales with accurate processing. A quick learner with a positive, can-do mindset, I am enthusiastic about learning new skills and undertaking new challenges. I am a dependable team member who values the advantages of a close-knit team but can also work independently using my initiative and conscientious approach. With excellent administrative skills, a keen eye for detail, and extensive knowledge of Microsoft Office programs, I am eager to continue my career in IT, a long-standing passion of mine.
Current workplace
Leon Pearson's current company
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Tokio Marine Hcc
6 roles
Leon Pearson work experience
A career timeline built from the work history available for this profile.
Oct 2024 - Present
Information Technology Support Analyst
Current• Provide first-line technical support to internal users for application queries and incidents.• Troubleshoot issues with internal colleagues, offering basic solutions or workarounds as needed.• Accurately document tickets and provide screenshots for second and third-line support.• Triage tickets, set correct priorities, and escalate issues when necessary.• Work with a wide range of operating systems including Windows 10, Windows 11, macOS, iOS, iPadOS, and Android.• Adhere to strict security protocols, including password resets.• Provide support across different countries, each with unique rules (UK, IE, Swiss, and India).• Utilize various IT systems such as ServiceNow, Microsoft Identification Management, Azure, Active Directory, MS Office Suite, SharePoint, M365, and Teams.• Assist team members with ticket resolutions.
May 2021 - Present
Coordinator
• Correctly booked and scheduled outpatient clinics.• Accurately input data onto patient records.• Ensured high-priority patients were seen in a timely manner as per government guidelines.• Greeted and assisted patients, relatives, and visitors in a busy reception area.• Liaised with doctors, nurses, secretaries, and patients for clinical appointments.• Managed patient communications via text messages and phone.• Handled patient queries with compassion and professionalism.• Utilized various IT systems including PMS, Clinical Portal, Excel, Word, Outlook, and COMS.
Jun 2015 - May 2021
Administrative Officer
• Represented the company professionally.• Answered customer queries regarding online banking, cashed cheques, exchange rates, international payments, and card orders.• Participated in team meetings.
Jun 2014 - Dec 2014
Administrative Officer
• Assisted customers with various driving license queries.• Provided helpdesk support for online applications and troubleshooting.• Acted as a charity representative, co-hosting fundraising events.• Supported training and coaching new staff members, earning a CCA accreditation certificate.
Nov 2011 - Apr 2014
Team & coworkers
Colleagues at Tokio Marine HCC
Other employees you can reach at tmhcc.com. View company contacts for 3846 employees →
JP
Jodie Pearce (Née Stair)
Colleague at Tokio Marine HccStanford Le Hope, England, United Kingdom
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AL
Austin Lauer
Colleague at Tokio Marine HccLos Angeles, California, United States
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ZS
Zach Stekler, Acas, Cspa
Colleague at Tokio Marine HccHouston, Texas, United States
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CR
Clay Rogers
Colleague at Tokio Marine HccBirmingham, Alabama, United States
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KR
Kerry Rose Leahy
Colleague at Tokio Marine HccNew York, United States
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HJ
Harry Jenkins
Colleague at Tokio Marine HccLondon, England, United Kingdom
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GO
George Ofthejungle
Colleague at Tokio Marine HccModesto, California, United States
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AZ
Ana Zambelić
Colleague at Tokio Marine HccLuxembourg
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MM
Michael Maule
Colleague at Tokio Marine HccWatford, England, United Kingdom
View →
DD
Dirk Degraw
Colleague at Tokio Marine HccSan Diego, California, United States
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Jodie Pearce (Née Stair)
Colleague at Tokio Marine HccStanford Le Hope, England, United Kingdom
View →
AL
Austin Lauer
Colleague at Tokio Marine HccLos Angeles, California, United States
View →
ZS
Zach Stekler, Acas, Cspa
Colleague at Tokio Marine HccHouston, Texas, United States
View →
CR
Clay Rogers
Colleague at Tokio Marine HccBirmingham, Alabama, United States
View →
KR
Kerry Rose Leahy
Colleague at Tokio Marine HccNew York, United States
View →
HJ
Harry Jenkins
Colleague at Tokio Marine HccLondon, England, United Kingdom
View →
GO
George Ofthejungle
Colleague at Tokio Marine HccModesto, California, United States
View →
AZ
Ana Zambelić
Colleague at Tokio Marine HccLuxembourg
View →
MM
Michael Maule
Colleague at Tokio Marine HccWatford, England, United Kingdom
View →
DD
Dirk Degraw
Colleague at Tokio Marine HccSan Diego, California, United States
View →
1 education record
Leon Pearson education
-
Neath Port Talbot College
FAQ
Frequently asked questions about Leon Pearson
Quick answers generated from the profile data available on this page.
What company does Leon Pearson work for?
Leon Pearson works for Tokio Marine HCC.
What is Leon Pearson's role at Tokio Marine HCC?
Leon Pearson is listed as IT service desk analyst at Tokio Marine HCC.
Where is Leon Pearson based?
Leon Pearson is based in Swansea, Wales, United Kingdom while working with Tokio Marine HCC.
What companies has Leon Pearson worked for?
Leon Pearson has worked for Tokio Marine Hcc, Hemmersbach, Deloitte Uk, Nhs Wales, and Hsbc.
Who are Leon Pearson's colleagues at Tokio Marine HCC?
Leon Pearson's colleagues at Tokio Marine HCC include Jodie Pearce (Née Stair), Austin Lauer, Zach Stekler, Acas, Cspa, Clay Rogers, and Kerry Rose Leahy.
How can I contact Leon Pearson?
You can use AeroLeads to view verified contact signals for Leon Pearson at Tokio Marine HCC, including work email, phone, and LinkedIn data when available.
What schools did Leon Pearson attend?
Leon Pearson holds Higher National Diploma, Music from Neath Port Talbot College.
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