Leon Rao Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Deliver and create exceptional guest experiences resulting in an increase in customer satisfaction ratings by 10%.
• Consistently follow safety protocols, leading to zero safety incidents since joining the team.
• Take on additional responsibilities during peak hours, demonstrating strong time management skills.

Mumbai, Maharashtra, India

• Successfully launched Small Group Coaching (SGC) for data science programs resulting in a 20% increase in enrollment
• Scheduled, moderated, and analyzed close to 4000 sessions with industry experts for over 2000 learners across different time zones, based on project plans and schedules.
• Coordinated with cross-discipline team members (internal and external) to ensure all stakeholders were on track with project requirements, deadlines, and schedules, resulting in a 95% on-time delivery rate.

Mumbai Area, India

• Integral part of the project management team, with a keen focus on project designing, reporting, and involved in the monitoring & evaluation activities for impact analysis of projects;
• Managing the processes and systems to aid in the creation of MIS and KPI framework, which led to an increase in employee efficiency;
• Strategic planning of various events undertaken with focus on schedule and integration management.

Mumbai Area, India

• The internship focused on studying the good practices involved in logistics and warehousing within the pharma industry;
• Studied the SOPs and their important warehousing practices for different category of products;
• Schedule management of these processes was done and efficacy of risk management was calculated.

Pune Area, India

• Worked in the sheet metal factory of the scooter section (Vespa)
• The main focus was the inspection of the chassis of Vespa scooters, and whether they were in accordance with the norms at the manufacturing sheet metal workshop.
• The acceptable norms were studied along with major reasons of rejection of the chassis

Bachelor Of Technology - Btech, Mechanical Engineering

Activities and Societies: • Participated in multiple robotics event; • Co-founded a sports club to foster inter-departmental harmony and.

Master Of Business Administration - Mba, International Business

• Specialization in International Business and Operations Management • Dissertation on “the Impact of information security implementation.

Icse