Leon Van Der Merwe Email & Phone Number

Rustenburg, North-West, South Africa

Santam is South Africa's largest short term insurer.I have experience in insurance claims related to passenger vehicles, trucks and light agriculture machinery. As Motor Claims Relationship Manager I am responsible for: • Maintain internal and external relationships to ensure long-term sustainable partnerships with clients and Motor body repairers.• Manage and audit quality of estimations, assessments and repairs.• Monitor book in dates at Motor body repairer versus authorizations.• Ensure Motor body repairer introduce cost saving repair methodologies.• Manage quote request process.• Training and support to Motor Body Repairers on the administration process, system compliance, quality service delivery and optimization of cost.• Analyse reports and manage key performance indicator results• Provide expert technical advice and support to Motor Body Repairers.• Identify training and development needs of assessors and estimators in the correct assessment methodology and processes.• Receive and manage all deviation reports of Motor Body Repairers.• Manage complex assessmentsVehicle Claims Manager, Vehicle Assessor, Loss Adjuster, Estimator at Panelbeating Workshops

Rustenburg, North-West, South Africa

• Assessment of damaged vehicles, determining the repairs that are necessary and/or suggesting uneconomical to repair whichever is most cost effective. • Audit and authorize repair work in line with insurance policy and ensure that all invoices received are relevant.• Manage relationships with repairers to ensure quoted repair costs are fair and reasonable and meet required standards.• Providing support to complex recovery or settlement cases where vehicle scope or repair is in dispute, which includes expert witness testimony in Court appearances.• Have knowledge and experience of national standards at the time assessment is taking place.Vehicle Claims Manager, Vehicle Assessor, Loss Adjuster, Estimator at Panelbeating Workshops

Rustenburg, North-West, South Africa

Simular responsibilities as Motor Vehicle Assessor position at SantamVehicle Claims Manager, Vehicle Assessor, Loss Adjuster, Estimator at Panelbeating Workshops

Rustenburg, North-West, South Africa

• Repair damages to metal, fiberglass, plastic bodywork on all types of vehicles including trucks.• Stripping, Filling, Sanding, Assembling, Removal and Re-installation of Glass, Chassis re-alignment and prep work for spray painting.Vehicle Claims Manager, Vehicle Assessor, Loss Adjuster, Estimator at Panelbeating Workshops

Trade Certificate, Panelbeating, Nqf Level 4

Senior Certificate, Motor, Grade 12

Activities and Societies: Rugby and Cross country