Leon Visser Email and Phone Number

Management of all branch activities, including operations, customer care, housekeeping, inventory, events and onsite staff.

Training scheduling, training administration, venue administration, sales assistance, finance management of targets and costs, management reports, training evaluations, content development management, Learner Management System, e-Learning courses, support, marketing support, client liaison, vendor liaison, contracts and proposal writing, evaluation of training tools, employee management

Team and resource management:Operations managementPerformance managementStaff developmentRecruitmentProposals, RFIs and RFQs Contract negotiationsClient / opportunity management:Client relationship management, Sales input and pipeline management Financial management, including profitability, operational costs, revenue, budgetsReporting

15+ years in the training and development industry. I have fulfilled a number of roles including needs analysis, learning material development, training delivery, quality assurance manager, managing training projects and teams of various sizes, compiling and managing budgets and business unit financials as well as operational management, including policies, processes and procedures. Currently managing operations, including operational planning, contracting, reporting, talent and staff management, relationship management. Skills include, management, coaching, communication, business writing, problem solving, planning, presentation, leadership, financial analysis.