Software company specialising in Financial, Trading and Betting systems.

Operations Manager for online Network team in SEGA for Football Manager Live, ESD, Payments and CS.

- Operations Manager for all Games Tools- Operations Manager for all product enhancements and Games Operations release testing (Tools, Platforms, Payment systems and Customer Databases)- Manager of all operational procedures for the start up and launch of Betfair Exchange Games, Poker and Casino.- Manager for Betfair Malta Customer Service, Fraud and Operation teams- Managed all operational areas from infancy to launch of Betfair Poker - Managed all operational areas from infancy to launch of all Exchange Games and Casino sites- BCP and DR Manager for Malta office- Responsible for Games planned and unplanned site maintenance processes- Project Manager for the internal Training within Games - To co-ordinate, Liaise and implement processes with internal and external departments at all levels to achieve goals and deadlines- Responsible for Management, development, implementation and coordination of all internal Games processes across all other Betfair departments (Copenhagen, UK, Singapore, Australia)- One of a handful of key staff relocated to Malta to form the new Betfair International Headquarters - Responsible for the coordination of offline promotional events (Poker Tournaments)- Main point of contact with 3rd Party company relationship with Cryptologic.

Operations Primary contact for Engineering.Project Manager for all Market operation procedures and Tools.Responsible for all planned and unplanned site maintenance processes.Responsible for management of all BCP/DR processes including implementation of escalation procedure. Project Manager for the internal Training System within Market Operations. Manager of all Satellite feeds and hardware for betfair.Responsible for the coordination of the monthly Sports calendar. Manager of the Market Operations section of the Intranet.- Manager of the Permanent Part Time team - Training, Rota, recruitment and day to day man management. Involvement in the design and creation of weekly TV Listings and currently manage the process.To co-ordinate and Liaise with internal and external departments at all levels to achieve goals and deadlines.Implementation, coordination, development and testing of the new tools console from infancy to launch.

The management and distribution of daily content throughout 78 sites.Develop and initiate new products and ideas through to launch.The Re-Design and Project Management of the Newcastle United website www.nufc.co.ukThe testing and launch of 78 Football websites.The testing and launch of Leicester World www.lcfc.co.ukThe Project Manager for the design and creation of Premium TVs Games Zone. To design an on-line football game with multiplayer functionality, email alerts and challenges.- The main third party contact for Premium TV on many revenue and e-commerce deals (Including; Totopools, Sunday league.com, Overture, Telegraph, Compaq, Ladbrokes, Skive and spot the ball)Co-ordinate the first on-line Telegraph Fantasy Football gameInvolvement in the Radio pilot for Premium TV RadioLiaise with internal and external departments at all levels to achieve goals and deadlines.To co-ordinate numerous projects, both small and large, with internal and external contacts.Development and testing of the Match Live console.

Responsible for the management and distribution of daily content throughout the UK site.Develop and initiate new ideas to keep existing and new visitors on the site, these included: