Leon Rheeder Email & Phone Number

Capital Governorate, Bahrain

Conduct a thorough SWOT analysis to understand our strengths, weaknesses, opportunities, and threats.Set ambitious, achievable goals for both the short and long term.Create a detailed roadmap with milestones to guide us to success.Engage in streetlevel research and use the latest tools to discover what our audience wants.Analyze data to identify our primary markets and the niches we will dominate.Negotiate deals with suppliers who offer the best mix of quality, price, and reliability.Build strong, mutually beneficial relationships with suppliers.Define the roles within our dream team and start recruiting.Attract and select the best candidates who share our vision.Train our staff to treat every customer like a VIP.Listen to customer feedback to constantly improve their experience.Commit to the highest standards for our products and services.Find our target audience and customize our sales approach to suit them.Execute marketing campaigns that capture attention, win hearts, and bring people in.Ensure we always comply with laws and regulations.Use technology to monitor every detail of our inventory.Actively seek out feedback and use it to improve.Identify and resolve any operational issues.Incorporate the latest technology to enhance our operations and customer experience.Create a culture of learning with engaging training programs.Develop plans to handle unexpected challenges.Find innovative ways to manage costs without compromising quality.Identify potential leaders in our team and support their growth.Stay open to new ideas that could lead to the next big thing.Go above and beyond to make every guest visit memorable.Maintain high team spirit with recognition, teamwork, and open communication.Monitor the competition but focus on playing our own game.Treat feedback as essential for our growth.

Bahrain

• Translated brand strategies into actionable plans, positioning, and ownership• Implemented the company's vision, mission, goals, and strategy with hands-on follow-up for unified buy-in• Maintained high levels of food quality and service delivery, exceeding customer expectations• Analyzed issues and developed actionable plans for effective implementation and long-term resolution• Implemented preventative maintenance management to minimize breakdowns and losses• Measured and reported performance across operational areas, achieving peak performance and meeting targets• Conducted daily restaurant visits to evaluate operations, talent, and guest experience• Managed and enhanced operating standards for consistency across all restaurants• Focused on implementing and maintaining Standard Operating Procedures (SOP)• Supervised processes involved in opening new restaurants• Developed business development plans for underperforming restaurants• Held teams accountable for profit goals and operational objectives• Facilitated change and oversaw implementation of initiatives at the restaurant level• Evaluated corporate reports to maximize operating results• Provided supervisory management, leadership, and support for Café Java's restaurants• Directed work and development of restaurant management daily• Established operational goals for each restaurant in collaboration with store management• Monitored financial and operational results to ensure adherence to guidelines• Conducted spot checks and audits to ensure proper handling of inventory, equipment, and cash• Monitored daily KOT times and took corrective actions for underperforming restaurants• Implemented marketing programs and executed local marketing, advertising, and promotional efforts

Kampala, Uganda And Nairobi Kenya

Contract Work: Managing 10+ stores across 2 African countries (Kenya & Uganda)Opening of two stores in Kenya and UgandaBudget Planning and controlling of P&L to achieve targets.Key Focused Daily Tasks* Provide hands-on management and leadership support for The, increasesales and profitability, focusing on standards, compliance, and world-classcustomer service.* Grow Brand awareness and market through innovation and constantdevelopment staying relevant with the latest trends.* Establishing operational goals, in conjunction with directors, including P&Lmanagement (labor management, margin management, food costs);Page 5 of 6* In-depth analysis of financial and operational results daily, ensuring that Theis operating at peak performance and in line to achieve our goals and ourvision and long-term goals.

Kuwait, Bahain, Lebanon, Qatar

Key Performance Elements/Essential Functions:• Daily Cafe visits to evaluate operations, talent, and guests experience in line with company standards• New Store Opening (Design, Planning, Procurement, and Final setup and opening.)• Manage and improve operating standards• Focus on Standard Operating Procedures (SOP).• Supervise new Cafe opening processes• Create business development plans for underperforming Café departments• Hold teams accountable for-profit goals and operational objectives• Facilitate change and implementation of initiatives at Cafe level• Evaluate corporate reports to maximize operating resultsEssential Competencies:• Leadership: Coach and develop people, build a talent pool• Interpersonal: Leverage individual and cultural diversity, build relationships• Communication: Foster open communication, write effectively• Motivation: Drive for results• Self-Management: Adaptability, inspire trust, career, and self-development• Thinking: Drive execution, manage and improve processes• Strategic Management: Analyze issues• Business Knowledge: Industry knowledgeProfitability:• Track theoretical food costs weekly and reconciles with Cafes• Project labor targets weekly based on sales hours• Review monthly income statements with GM for all Cafes• Provide training and support to maximize profitability focusing on food costs, labor costs, repairs &maintenance, utility managementTraining & Development:• Development and implementation of the Cafe Manager training program• Identify succession plan for the existing management team • Conduct needs analysis of the program• Formatting new training tools and material• Communicate with Cafe Managers to establish participants training skill level• Coordinate and generate all management trainee training schedules• In-Cafe training reviews of trainees• Evaluation of current training programs to offer the most effective and cost-efficient training possible

Cape Town, Western Cape, South Africa

Accountable for the operation and overall performance, development, Bar Management, Microsoft Office, and growth of The, Key focus points: Store development with a focus onmaintaining and standardizing high quality and consistency in every aspect ofthe brand operations. Profit & Loss management, budget and cost controls,customer service, product innovation and procurement, menu creation,development and improvement, preventative maintenance management,standard operating procedures creation & implementation. Improving andmaintaining HR brand and operational requirements, High focus training anddevelopment to ensure a superior guest experience in The restaurant to drivehigher restaurant revenue and profitability with successions planning in mind.Encourage and promote an open exchange of information. Communicateprofessionally – written, and verbal. Achieve results through and with others.Employee development is the key to all my success. People make the Brand!

Western Cape, Eastern Cape, South Africa

Operational Development and Sustainability for multi units contracted to single franchise units ( this consist same brand and different concepts and brands like, Nando's, Spur, CTFM, DROS In the Food Industry)Retail (Contracted out to Major Corporate Retail (Edgars Group, Joshua Doors Group) -From Visual Merchandise Role out & Installation to store visits insuring all company policies & procedures are followed, Full Store audits, team building, training and budget planning. Key focus on customer sercice and satisfaction. Financial Planning & Control Marketing & Social Media Financial Budget & Operations (P&L Statements)Supply Chain & Cost ControlStaff Management & HR Manager & Leadership DevelopmentQuality Control and sustainability Maintenance & Corprate Image ManagementNew store project management and planning.Operational efficiency

Southdowns And Cresta Johannesburg, South Africa

Operational Development and SustainabilityFinancial Planning & Control Marketing & Social Media Financial Budget & Operations (P&L Statements) Stock Ordering & ControlStaff Management & HR (Staff Training)Quality ControllMaintenance & Corprate Image Management All General Management Duties

Johannesburg Area, South Africa

Accountable for the operation and overall performance, development, and growth of The, Key focus points: Brand development with a focus on maintaining and standardizing high quality and consistency in every aspect of the brand operations. Profit & Loss management, budget and cost controls, customer service, product innovation and procurement, menu creation, development and improvement, preventative maintenance management, standard operating procedures creation & implementation. Improving and maintaining HR brand and operational requirements, High focus training and development to ensure a superior guest experience in The restaurant to drive higher restaurant revenue and profitability with successions planning in mind. Encourage and promote an open exchange of information. Communicate professionally – written, and verbal. Achieve results through and with others. Employee development is the key to all my success. People make the Brand! Key Focused Daily Tasks* Provide hands-on management and leadership support for The, increase sales and profitability, focusing on standards, compliance, and world-class customer service.* Grow Brand awareness and market through innovation and constant development staying relevant with the latest trends.* Establishing operational goals, in conjunction with directors, including P&L management (labor management, margin management, food costs); * In-depth analysis of financial and operational results daily, ensuring that The is operating at peak performance and in line to achieve our goals and our vision and long-term goals.

Bloemfontein Area, South Africa

Accountable for the operation and overall performance, development,and growth of The Bar. Key focus points: Store development with a focus onmaintaining and standardizing high quality and consistency in every aspect ofthe bar management. Profit & Loss management, budget and cost controls,customer service, product innovation and procurement, event planning,development and improvement, preventative maintenance management,standard operating procedures creation & implementation. Improving andmaintaining HR, brand and operational requirements, High focus training anddevelopment to ensure a superior guest experience in the bar to drivehigher bar revenue and profitability with successions planning in mind.Encourage and promote an open exchange of information.

Bloemfontein Area, South Africa

Profit & Loss management, budget and cost controls, customer service, product innovation and procurement, menu creation, development and improvement, preventative maintenance management, standard operating procedures creation & implementation.