Leona Sanders Email and Phone Number

Delivered expert support and counsel to independent promotional product distributors focused on boosting sales and gross profits.Monitored metrics and developed actionable insights to improve efficiency and performance.Managed successful negotiation of long-term contract renewals with franchise owners and sales affiliates.Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.Created customer support strategy to increase customer retention.

Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.Monitored company budgets by comparing campaign results to financial forecasts.Researched competitor marketing trends and prices using data analysis.Supported sales staff by providing market trends, account analyses and new product information.Managed stores with over 1000+ items since 2018Achieved Top-Rated Seller status within 12 months, monthly sales of $3K, consistent ROI of 400%, and 99% positive feedback rating since 2018. Shipped an average of 75 packages monthly domestically and internationally. Item return rate consistently less than 2%.Provided consignment services for 4 clients resulting in a profit of $1,000 per month per client.Communicated with customers on an on-going basis to answer questions, resolve disputes, provide further details about items for sale, and collect payment.Efficiently managed inventory of 1000+ items, with a constant flow of units in and out of storage. Consistently generated sales to keep inventory flowing and semi-annual inventory purges to remove stale inventory. Managed inventory using Excel spreadsheets.

Supported student learning objectives through personalized and small group assistance.Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.Created lesson materials, visuals and digital presentations to supplement lesson plans.Implementing authored teaching methods to improve the student’s test scores by 50%.Achieved a 95% satisfaction rate in English and Writing tutoring

Achieved top ranking scores for district while increasing food sales and lowering food waste.Maximized use of staff to ensure all customers are well taken care of and drinks are made promptly.Trained more than 15 new employees in a 12 month period resulting in increased customer satisfaction.Maintained money management for the store to ensure all registers, safes, deposits, and change orders are completed in timely manner.