• Team lead for Network Operations team of 10 Engineers in which I coordinated management duties of Service Delivery, IV&V procedures, Disaster Recovery Plans, Standard Operating Procedures, and Change Management. • Build & configure Intel Super Micro Windows 2003 storage servers with RAID 5 for backing up all MPD video interviews produced by MediaSolv Video Interview Solution. Store the entire Video interview onto the storage server, which associates all interviews with a common individual together so that all related evidence and interviews of a person can be recalled at a later date.• Supported and troubleshoot Cisco 6500 series Catalyst switches in Data Center and closets on each floor in MPD headquarters. Troubleshoot network and cable connectivity from switch to data jacks to workstations. Configured VLAN’s and assign scopes of IP’s for MPD mobile sites.• Build, configured and supported VMWare servers. Install and configure ESX Install and configure vCenter Server Configure and manage ESX networking and storage using vCenter ServerDeploy and manage virtual machinesManage user access to the VMware infrastructure• Created, configured and installed DVD burning solution for recovery of MPD video interviews from storage servers to Desktop Rimage 2000i CD & DVD burner.• Supported MPD Data Center for break-fix troubleshooting thru Remedy on all Development & Production servers and Workstations. • Administer & manage Windows 2000 & 2003 servers – AD, DHCP, DNS, OU, Users, Groups, and Network Printers on MPD Active Directory domain. • Installed, configured Symantec Backup Exec 12.5 for backing up Production Servers• Support CCTV, DDOT & Red Light DVR recordings, DevTell, Dedicated Micros, Endura, TranVu DVR Express solutions for MPD CIC & JOCC & SOCC.

• Lead new customer implementations, including site surveys, customer coordination, sub- contractor coordination, preparation of hardware and software subsystems prior to shipment to customer, and solution implementation at customer sites.• Work with customer representatives and program managers while providing feedback and technical direction related to specific project tasks which affect the SLAs initiated in contract.• Analyze and recommend new computer ad peripheral hardware specifications based upon industry trends and customer feedback according to asset lifecycle procedures.• Develop and document engineering designs, cost estimates, technical specifications, and material specifications for all implementation projects.• Install and configure necessary hardware, network, software, and peripherals (Intel, Super Micro, Linksys, Windows 2003, Red Hat Linux, MySql, Oracle, Java, Tomcat, Darwin Streaming Server )• Develop and disseminate implementation specific documentation including, implementation specifications, test plans, process definitions, procedures, and as built documents.• Conduct training, customized to each customer, for application end-users and administrators. Work with technical writing staff to produce customized training documentation.• Assist the customer during the go-live phase of each implementation. • Provide telephone technical support, as needed.• Work closely with product development organization to evaluate interface requirements between MediaSolv and customer’s existing applications.• Perform other collateral duties that may include new product testing, hardware testing, performance testing, quality assurance, and design or modification of customer training programs.