Grace Leonard Email and Phone Number
I am a value driven Operations professional with a robust background in operations analysis, consultancy, UX research, and project management. Proven track record of enhancing operational efficiencies, driving strategic initiatives, and delivering user-centric solutions. Adept at leading cross-functional teams and managing complex projects to successful completion, ensuring alignment with business objectives and user needs.Over the years, I have researched and successfully implemented innovative strategies to streamline operational processes, such as developing a cost reduction management system that enhanced my company's data entry and expense tracking. This initiative has improved profitability, time management, and team efficiency, providing long-lasting solutions to operational challenges.As a UX researcher, I guided the design of a Fitness App by providing the UX team with mid to high-fidelity concepts and prototypes based on user research feedback.I proficiently utilized qualitative and quantitative research methods, including user interviews, usability testing, surveys, and analytics analysis, to design a Fitness App that achieved a seamless user experience.My specialties:-Operations Analysis-Cross-functional Leadership-Strategic Planning-Change Management and Innovator-Data Analysis-Consultancy-UX Research
Kornerstone Counselling Centre
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Chief Operations ManagerKornerstone Counselling Centre Aug 2023 - PresentLagos State, NigeriaAs the Chief Operations Manager, I lead and oversee the day-to-day operations of the organization to ensure efficiency, quality, service, and cost-effective management of resources. My role encompasses strategic planning, operational excellence, and continuous improvement, aligning operational activities with the company’s overarching goals. -
Ux ResearcherAienia Academy Mar 2023 - May 2024United KingdomAs part of the design team, with a focus on creating a user-friendly and intuitive Fitness app for beginners, I employed various research methods, including user interviews, journey maps, surveys, and usability testing, to identify the fundamental requirements and challenges of our users. By working closely with UX designers, project managers, and fellow researchers, I actively contributed to the design and prototyping of a Fitness App that effectively fulfilled its purpose.
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Operations ManagerKornerstone Counselling Centre Jun 2020 - Jul 2023NigeriaAs an integral member of the Operations team, I collaborate closely with designers, managers, and other team members to ensure alignment of operational objectives. Through effective communication, I share research findings and insights to contribute to the overall success of projects. This has helped to optimize operational processes and facilitate project achievements. Through research I helped develop an Excel spreadsheet to track performances and manage subscription payments for various applications and tools such as Zoom, Eventbrite, Internet, and others.As a proactive Operations Manager, I employ collaborative tools like Team up, Slack, and Google Sheets to foster seamless collaboration with my boss and colleagues. This enables us to effectively manage and implement projects and events, ensuring efficient communication, task allocation, and progress tracking. By utilizing these tools, we streamline our workflow and enhance coordination for successful project outcomes.
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Office AdministratorThe Redeemed Christian Church Of God Jun 2010 - Nov 2019Lagos, NigeriaAs the team lead of operations, I took on the responsibility of ensuring smooth operational duties within the organization. I collaborated closely with various departments to coordinate and support the successful execution of programs and charity events. Through effective communication and coordination, I facilitated cross-functional collaboration and ensured the overall success of these initiatives.
Grace Leonard Education Details
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Microbiology, General -
Virtual Assistant -
Care TuitionHealthcare -
Aienia AcademyUi/Ux
Frequently Asked Questions about Grace Leonard
What company does Grace Leonard work for?
Grace Leonard works for Kornerstone Counselling Centre
What is Grace Leonard's role at the current company?
Grace Leonard's current role is Multi-dimensional Operations Analyst and Consultant | Certified UX Researcher | Goal-oriented Project Manager.
What schools did Grace Leonard attend?
Grace Leonard attended University Of Lagos, Alx Africa, Coursera, Care Tuition, Aienia Academy.
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Grace Leonard
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Grace Leonard
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