Leonard Jackson Email & Phone Number

Hyderabad, Telangana, India

Hyderabad Area, India

Co-Founded SDL Soft Tech Private Limited. We are a BPO and Software Development company working with clients based in India, US, UK and Aus.

Hyderabad, Andhra Pradesh, India

• This was a new department setup by the company to enhance customer experience.• Take measures to increase customer (Internal & External) experience.• Prepared content for Training Interventions for Clients all over India.• Conducted Training Programs for several of our Delivery Hubs on Soft Skills• Managed the Grooming standards of employees at our hubs especially the delivery boys• Sent MIS Reports on a daily basis to the Senior Manager of our department.• Leading a… Show more • This was a new department setup by the company to enhance customer experience.• Take measures to increase customer (Internal & External) experience.• Prepared content for Training Interventions for Clients all over India.• Conducted Training Programs for several of our Delivery Hubs on Soft Skills• Managed the Grooming standards of employees at our hubs especially the delivery boys• Sent MIS Reports on a daily basis to the Senior Manager of our department.• Leading a team of Customer Experience Coaches• Handle entire Telengana, Andhra Pradesh and East of India Show less

Kolkata Area, India

Responsibilities: Responsible in setting up business in the early stages since it was a new division.Was involved in Business Development for the company.Prepared content for Training Interventions for Clients all over India.Conducted Training Programs for several of our centers on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more.Was… Show more Responsibilities: Responsible in setting up business in the early stages since it was a new division.Was involved in Business Development for the company.Prepared content for Training Interventions for Clients all over India.Conducted Training Programs for several of our centers on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more.Was involved in Strategy Planning for all over India. Sent MIS Reports on a weekly basis to the GM of Corporate Alliance with regards to Business Development.Was in charge of a project called the HCL-DIBM Project and was heading the course all over India, in which HCL Technologies and Orion Edutech had come into a partnership for.Leading a team of Business Developers who would give business updates on a regular basis.Handled a team of Voice Assessors for the HCL-DiBM course.Generate leads so that business could be expanded.Prepared Proposals for several clients all over India.Conducted workshops for different clients we had a tie up with across India.Head of a project wherein we had a tie-up with the Arunachal Pradesh Government.Headed a team of Business Developers who would mobilize students from the state and get them to Kolkata for training.Was in charge of trainers who would conduct sessions for these students in different trades like Hospitality, Travel & Tourism and Beauty Culture & hair Dressing.Since this was a residential program, therefore took care of the administration of the hostel and their day to day activities.There was a total of 150 students who come in regular batches every 4 months.Involved in Placement of these students in the different industry as per their trades.Took care of Mobilization, Training, Placement and Administration of the entire project as it was my brain child. Show less

Kolkata Area, India

• Responsible in setting up business in the early stages.• Was involved in Business Development for the company.• Was Head of the All India content development team.• Handled a team 16 members that reported directly to me.• Prepared Presentations for Training Interventions for Clients all over India.• Conducted Training Programs for various companies on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and… Show more • Responsible in setting up business in the early stages.• Was involved in Business Development for the company.• Was Head of the All India content development team.• Handled a team 16 members that reported directly to me.• Prepared Presentations for Training Interventions for Clients all over India.• Conducted Training Programs for various companies on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more.• Was involved in Strategy Planning for the entire eastern region. • Sent MIS Reports on a weekly basis to Head Office in Delhi with regards to Business Development.• Was a facilitator for many Training Interventions that Planman Consulting conducted for other companies. • Leading a team of Business Developers who would give business updates on a regular basis.• Generate leads so that business could be expanded. Show less

Kolkata Area, India

• Responsible in setting up business in the early stages.• Was involved in Business Development for the company.• Was Head of the All India content development team.• Handled a team 16 members that reported directly to me.• Prepared Presentations for Training Interventions for Clients all over India.• Conducted Training Programs for various companies on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and… Show more • Responsible in setting up business in the early stages.• Was involved in Business Development for the company.• Was Head of the All India content development team.• Handled a team 16 members that reported directly to me.• Prepared Presentations for Training Interventions for Clients all over India.• Conducted Training Programs for various companies on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more.• Was involved in Strategy Planning for the entire eastern region. • Sent MIS Reports on a weekly basis to Head Office in Delhi with regards to Business Development.• Was a facilitator for many Training Interventions that Planman Consulting conducted for other companies. • Leading a team of Business Developers who would give business updates on a regular basis.• Generate leads so that business could be expanded. Show less

Bachelor Of Business Administration - Bba

Commerce

Commerce, Commerce

Activities and Societies: Participated in School Outdoor Sports and was part of the School Western Band.