Leonard Mccullough Email & Phone Number

Tulsa, Oklahoma, United States

Seeing an opportunity to combine my sales expertise with my father’s operational experience, we founded a healthcare laundry business together with another partner. Drawing from the range of business strategy skills forged in the retail automotive industry, I set the vision and corporate mission and established HR, customer service, sales, finance and administrative functions. ● Secured private equity funding 3 times. Ran a full sales and investment banker selection process, communicated with the Board of Directors as a portfolio company CEO, and delivered investors 2.5X ROIC. ● Earned 20%+ CAGR for 20 straight years.● Expanded organically and through acquisitions, growing from 1 facility to 7. Bought 4 from healthcare systems and competitors, built 2 from the ground up and retrofitted another. ● Maintained 92% customer retention for more than 20 years. ● Improved productivity in acquired facilities by up to 120% while increasing volume by ~4X. ● Designed and built plants for up to 70% less per square foot than industry standard. ● Created a culture of clear communication, no bureaucracy and advancement potential. ● Improved employee retention by 25% after revitalizing onboarding experience. ● Redefined incentives and communicated KPIs to improve performance by 105%. ● Acted with urgency during Covid Pandemic to respond to customer crises due to competitor shut-downs, accepting 10M pounds of annual laundry overnight.● Differentiated Linen King by saving customers more than $20M via consulting on linen waste reduction and utilization efficiency improvement. ● Represented company in media interviews and to trade associations. Starting in August 2021, I stepped back as CEO and remain Executive in Residence, Board Member and shareholder. »»» 2002 Chamber of Commerce Industry of the Year »»» Tulsa Top 40 Under 40

Bixby, Oklahoma, United States

In partnership with an investment group, I created the capital and business plan to open 5 franchise locations involving a certified pre-owned car sales operation. I set the strategic vision for this retail automotive venture and managed a dynamic team as the Dealer Principal. ● Introduced innovative technology and methods to give customers immediate access to inventory at other locations.● Enhanced our online presence with then-uncommon high-resolution photos and thoughtful, unique descriptions of vehicles. ● Sold and exited the company after successfully navigating a challenging time for the industry.

Owasso, Oklahoma, United States

I joined this leading Tulsa-metro dealer during a time of transition and professionalized the new vehicle sales department with effective merchandising strategies and inventory management. ● Achieved outstanding customer satisfaction scores. ● Updated recruiting and training processes to optimize performance and reach monthly and annual goals.● Updated processes for customer tracking, follow-up and prospect turnover.

Vienna, Virginia

Through mentorship by the innovative Jim Koons at one of the largest privately-held automotive dealer groups, I discovered natural talents for sales and business management. I participated in the dealer succession program to gain experience in every department and managed the Chrysler sales department for the nation’s largest Chevrolet/Chrysler store. ● Maintained #1 ranking in Mid-Atlantic zone consistently.● Implemented the nation’s first dealership computer kiosk system with full inventory integration and management. ● Performed financial statement analysis for dealerships selling 5K+ units annually and net profit exceeding $5M. ● Managed inventory ordering and verification for hundreds of vehicles and $10M+ in floorplan financing.● Guided wholesale and retail variable sales departments of 50+ employees.● Collaborated with F&I departments to increase PVR profitability by 25%, increase value-added service offerings, and increase closing by 15%.

Washington, District Of Columbia, United States

Worked as an intern / legislative assistant for the Subcommittee on Crime in the U.S. House of Representatives. Produced research products and marketing materials for Committee Staff and the Chairman. Performed various clerical, office and computer functions integral to the successful operation of the Subcommittee. Participated in hearings and production of policy positions and statements.

Bachelor'S Degree, Public Policy Studies And Psychology

Activities and Societies: Wrestling, Pi Kappa Alpha, Interfraternity Council

Automotive Franchise Management

Activities and Societies: President of Class