A chain of 12 dealerships serving Texas since 1958. That’s over 60 years of providing customers with low mileage, quality cars. General Manager/Store Manager•Increased 2017 sales to a record 57% increase over fiscal year 2016. Currently, 2018 sales are 41% better than 2017.•Awarded 2017 Outstanding Leadership Award in recognition of visionary guidance that resulted in the Austin location achieving its best sales results since opening in 2014.•Trained sales professionals and office managers to be to performers in sales and collections.•Provided tangible leadership in driving digital campaigns to increase customer engagement and sales through the use of effective CRM strategies.

The largest aftermarket retailer of automotive parts in the United States with over 10 billion in revenue.Assistant Store Manager•Oversaw DYI and Commercial Sales for a retail unit with 48 direct reports and $3.5M in sales.•Maintained inventory, planograms, and Hub distribution to networked stores to ensure timely delivery to customers.•Monitored sales, cash flow, inventory controls, expense control, shrink, and trains employees to become high performers in compliance with company policies and expectations.

Provided strategic leadership for total dealership operations: Business Development, Sales, Underwriting, Loan Origination, Portfolio Performance, Training and Project Management.Implemented Marketing and Advertising strategy for Austin and San Antonio markets.Maximized profitaMability by achieving sales goals and minimizing loan charge-offs,Maintained a Customer Satisfaction Index of 97% for Sales and 91% for Service.

Managed $156M sub-prime loan portfolioHired, trained, and developed Manager-level personnel to execute the retail road map from lead generation, referral business, and portfolio profitability.Performed Business Intelligence and Data Mining activities.Provided strategic leadership and training for 9 General Managers, 21 Sales Managers and 47 sales advisors.

Developed global business plans and sales forecasts for photomasks; an enabling technology for semiconductor suppliers.Led the global selling team (U.S., Europe, and Asia) for the Motorola account, generating revenue of $36M annually,Negotiated yearly contracts and supply agreements with key accounts: AMD, Medtronic, and Motorola.Provided strategic direction on gross margin, cost analysis, and asset optimization.

Managed cleanroom manufacturing shifts, global shipments, and export operations.Supervised Engineering level Customer Service Representatives booking an average of $250K to $400K in daily sales orders.Coordinated production control activities and work transfers to ensure JIT (just-in-time) deliveries from 9 global manufacturing operations.Received corporate recognition for deployment of first global ordering system linking all US Manufacturing facilities, upgrading customer service, billing and order fulfillment.