- Determines the intent of Policyholders & Brokers, and Group Office inquiries regarding implementation, enrollment, and billing and accurately respond by investigating, analyzing and resolving all questions and concerns to meet customer expectations.- Reviews and analyzes all data submitted and, when necessary, initiates calls to Policyholders and Brokers to obtain missing information or clarify questions to ensure proper handling on the front end.- Trains and or provides explanations… Show more - Determines the intent of Policyholders & Brokers, and Group Office inquiries regarding implementation, enrollment, and billing and accurately respond by investigating, analyzing and resolving all questions and concerns to meet customer expectations.- Reviews and analyzes all data submitted and, when necessary, initiates calls to Policyholders and Brokers to obtain missing information or clarify questions to ensure proper handling on the front end.- Trains and or provides explanations to Policyholders and Brokers on billings, enrollments procedures and other business processing when needed to ensure efficient and effective service.- Provides excellent service recovery, to include turning complaint/error situations into an advantage and using every contact as an opportunity to provide a positive customer experience.- Develops and maintains lasting and effective working relationships with both internal and external business partners to further the department's vision and goals. Show less

• Ensures the accuracy of evaluations of group claims by analyzing and determining the steps of regulations.• Demonstrate the ability to develop independent decision making and critical thinking.• Communicate with employers, claimants and medical professionals.• Adheres to ERISA and other federal/state laws concerning group insurance.

• Receives, analyzes and processes routine incoming inquires, communicating outcomes.• Provides effective customer service via multiple channels such as phone, written/email corresponmdence.• Collaborates with associates to gather information and develop resolutions/options to be communicated to customers.• Meeting and exceeding department standards related to attendance, productivity and quality.

● Assist customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.● Ensure adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.● Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system.● Maintains store appearance, assists in processing and replenishing merchandise and assist with… Show more ● Assist customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.● Ensure adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.● Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system.● Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries. Show less

• Maintain stockroom standards operating procedures to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.• Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity.• Support, understand and adhere to Under Armour’s visual standards in order to maximize merchandise presentation when flowing… Show more • Maintain stockroom standards operating procedures to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.• Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity.• Support, understand and adhere to Under Armour’s visual standards in order to maximize merchandise presentation when flowing from stockroom to sales floor.• Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance. Show less

• Responds to sales and service requests from all email queues and FAQs from all niche sites.• Demonstrate care and professionalism when responding to all written communication by having the written correspondence be clear, concise, and free of errors.• Represent company with positive reflection of values and mission.• Utilize excellent customer service skills to research and resolve customer issues.• Demonstrate drive and enthusiasm while handling customer questions, complaints… Show more • Responds to sales and service requests from all email queues and FAQs from all niche sites.• Demonstrate care and professionalism when responding to all written communication by having the written correspondence be clear, concise, and free of errors.• Represent company with positive reflection of values and mission.• Utilize excellent customer service skills to research and resolve customer issues.• Demonstrate drive and enthusiasm while handling customer questions, complaints and inquiries.• Ownership of customer service resolutions through entire life cycle of customer service complaint or issues.• Internal communication with Vendor Specialist team members to address escalated vendor issues that affect the customer experience.• Offer input to Operational Supervisor concerning customer issues as well as changes and updates needed to websites.• Meet Productivity goals.• Use judgment in the resolution of service issues to prevent monetary loss.• Attend training and coaching sessions to keep pace with product changes and updates.• Accurately input customer information.• Support other customer care areas as needed.• Close sales and provide after sales support.• Build confidence in Hayneedle’s potential customer by having a friendly phone presence and strong product knowledge and strong understanding of customer service policies. Show less

Designed print deliverables to include flyers, posters and ads.Determined size and arrangement of illustrative material and copy, and select style and size of type.Reviewed final layouts and suggest improvements as needed.Keyed in information into computer equipment to create layouts for client or supervisor.Maintained archive of images, photos, or previous work products.Marked up, pasted, and assembled final layouts to prepare layouts for printer.Photographed layouts… Show more Designed print deliverables to include flyers, posters and ads.Determined size and arrangement of illustrative material and copy, and select style and size of type.Reviewed final layouts and suggest improvements as needed.Keyed in information into computer equipment to create layouts for client or supervisor.Maintained archive of images, photos, or previous work products.Marked up, pasted, and assembled final layouts to prepare layouts for printer.Photographed layouts, using camera, to make layout prints for supervisors or clients. Show less

• Worked closely with the internal and commercial Client Services Teams to provide production design based work.• Created forms such as proxy cards, checks, statements, letters, buckslips, dividends, etc. Scanned and formatted conversions of logos and signatures, as well as updating the graphic database.• Provided PDF for clients sign-off and when approved, created print graphics for use by programming. • Prepared final artwork to standard pre-press requirements for a variety of… Show more • Worked closely with the internal and commercial Client Services Teams to provide production design based work.• Created forms such as proxy cards, checks, statements, letters, buckslips, dividends, etc. Scanned and formatted conversions of logos and signatures, as well as updating the graphic database.• Provided PDF for clients sign-off and when approved, created print graphics for use by programming. • Prepared final artwork to standard pre-press requirements for a variety of offset printed work. Thisincludes booklets, flyers, brochures, basestocks and envelopes. Show less

•Created new graphic identity for Madison collateral marketing materials.•Prepared proposal materials, including gathering, verifying, and formatting proposal information. •Ensured that the various aspects of the proposals and other marketing materials are accurate and delivered in a timely manner.•Maintained marketing files and systems.•Collected and updates project profiles from a content standpoint.•Maintained all marketing and business development supplies•Prepared… Show more •Created new graphic identity for Madison collateral marketing materials.•Prepared proposal materials, including gathering, verifying, and formatting proposal information. •Ensured that the various aspects of the proposals and other marketing materials are accurate and delivered in a timely manner.•Maintained marketing files and systems.•Collected and updates project profiles from a content standpoint.•Maintained all marketing and business development supplies•Prepared multiple project, company and team member award submissions•Assisted with the preparation of internal communication materials•Supported all marketing functions•Administrative duties as required. Show less

•One of the faces of Walgreens who helps customers reach their satisfaction. •Provided friendly and courteous services •Operated cash register operations, customer services, merchandising, & warehousing•Maintained inventory, store signage, and displays.

• Conceptualized and created brand-consistent design for use in traditional and digital marketing initiatives• Substantial design and technical skills in Adobe Creative Suite (CS4-CS6): Photoshop, InDesign, & Illustrator• Updated status or announcements on Facebook for clients when needed • Knowledge of print, web design, and production. • Worked on full scope of concepts, designs, and delivered high-quality prints • Coordinating the team members to help promote our client’s… Show more • Conceptualized and created brand-consistent design for use in traditional and digital marketing initiatives• Substantial design and technical skills in Adobe Creative Suite (CS4-CS6): Photoshop, InDesign, & Illustrator• Updated status or announcements on Facebook for clients when needed • Knowledge of print, web design, and production. • Worked on full scope of concepts, designs, and delivered high-quality prints • Coordinating the team members to help promote our client’s events • A strong eye for typography, color, and layout• The ability to interpret the clients brand aesthetics and standards to design projects• Maintained and prepared files for successful production Show less

• Created designs, concepts, and sample layouts for Lincoln Way Patriots. • Reviewed, revised, and updated sports article for the Patriot’s website • Contributed by developing game programs and ad book • Organized developing plays with coaching staff

• Composed a variety of half page advertisements for JTHS• Developed projects from conception to completion, to ensure the production of the highest quality • Assisted the community relations department with daily tasks • Assembled a portfolio with all completed work, including descriptions • Proficient use of software: Adobe CS4 (Illustrator, Photoshop, and InDesign)

• Managed and executed all graphic design processes from concept to production for assigned projects• Attended meetings involving listening and understanding the teams needs.• Worked with brief agreement to develop creative ideas and concepts • Provided assistance to the general design/production and web design as directed• Submitted all work before the deadline • Proficient use of software: Adobe CS4 (Illustrator, Photoshop, and InDesign)