Leonard Smith Email & Phone Number

Greater New York City Area

Accurately booking reservations, dispatching calls to vendors in a timely and efficient manner. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Confer with customers or supervising personnel to address questions, problems, or requests for service. Act on behalf of the passenger to address any issues pertaining to the reservation. Troubleshoot problems as they occur. Reported emergencies to appropriate… Show more Accurately booking reservations, dispatching calls to vendors in a timely and efficient manner. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Confer with customers or supervising personnel to address questions, problems, or requests for service. Act on behalf of the passenger to address any issues pertaining to the reservation. Troubleshoot problems as they occur. Reported emergencies to appropriate departments and individuals. Follow up on any complaints and accident reports to the supervisor. In additional I provide training for Taxi Desk Software Application. Show less

Greater New York City Area

Deliver faxes, copy jobs, pickup mail in a timely manner. Communicate with clients and managers on job or deadline issues. Maintain all logs and reporting documentation as required. Performs specific rush pick-ups/deliveries at the dispatchers request. Assist air courier with the processing of Federal Express and UPS. Responsible for the updating of delivery information into the internal tracking system.