Leonard Sullivan Email & Phone Number

Clovis, CA, US

• Marketing Agency Specializing in Marketing Automation and Integrations for Local Businesses, "We bring the big company tools to the local business level":
• Total Reputation Management: We build systems that help you leverage and build your community, bringing more five-star reviews, referrals, and return customers.
• SMS Marketing: We help you nurture customer experience and relationships via text message marketing. We leverage smart campaigns, trigger links, and automation to help you maximize your customer satisfaction.
• Software/API Integration: We build custom connections between your current POS/ERP/ETC. systems to help you offload critical marketing tasks using automation.
• Missed-Call Text-Back: Service-based businesses find it difficult to follow leads while busy with their hands; we build you a system that ensures you never lose business to a missed call again!
• Customer Reactivation: We call this "After Care." Your list is the most valuable marketing asset you have as a business, and we build systems that help you get the most from it, bringing your customers more value

US

• Principal Consultant:
• Assist with business development, growth strategy, process optimization, and more.

US

• 𝐇𝐞𝐚𝐝 𝐨𝐟 𝐑𝐨𝐜𝐤 𝐒𝐭𝐚𝐫 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠'𝐬 𝐒𝐎𝐏 𝐃𝐢𝐯𝐢𝐬𝐢𝐨𝐧:
• Designed, launched, & managed an SOP service we introduced to our clients
• Continually pushed to help Rock Star Marketing cut overhead costs, become more profitable, and design services that best match our client's needs
• Worked to introduce AI into Rock Star Marketing's business process to help with content production & more
• Navigate vast labyrinths of internal documents and data, producing a digestible and attainable project guideline; we make what feels like the "impossible," "possible"
• Work intimately with clients to understand their dreams and ambitions; we design our SOPs to help them reach their revenue milestones, dreams for retirement, and work-culture visions

US

• 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 & 𝐑𝐨𝐜𝐤 𝐒𝐭𝐚𝐫 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐒𝐪𝐮𝐚𝐝 𝐌𝐞𝐦𝐛𝐞𝐫:
• SEO Content (Search Engine Optimization) Writer, Procedural Writer, SMO Content (Social Media Optimized) Writer, & Blog Content Writer for a dedicated number of clients
• Utilize SEO tools like Surfer, Ahrefs, Rank Math, Google Analytics, Etc, to produce data-driven approaches to SEO
• Help Rock Star Marketing squad members realize their potential, deadlines, and our company mission
• Assign and monitor SOP assignments and deadlines
• Client community management & client reviews management

• 𝐎𝐰𝐧𝐞𝐫/𝐎𝐩𝐞𝐫𝐚𝐭𝐨𝐫
• I owned and operated a business focusing on third-party re-sales
• I bought previously returned items via online auction sites, re-listing them on e-commerce platforms
• Extensive logistical problem solving
• Coordinated with various shipping platforms, customer contact pre-sale & post-sale, solving problems every step of the way
• Management of logistical needs, inventory purchases, shipping materials,etc

Oslo, Oslo, NO

• 𝐈𝐧𝐭𝐞𝐫𝐧:
• Performed granular, in-depth SaaS, AI, BPR (business process reengineering), data analytics, operational management software, and meat industry market research; as a part of a company-wide market entrance strategy
• Identified, researched, and presented key competitors & potential partners; to design coopetition vs. competition strategies
• Identified vast network key contacts in relevant industries, producing searchable/actionable excel-based documents (sorted by priority level) for hyper-efficient sales focus
• Identified key cultural factors between Norweigian & United States meat, AI, SaaS, & data analytics industries for streamlined sales efforts
• Delivered project progress reports, data, charts, and results to company CEO regularly

• 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
• Develop a social media marketing plan, from the ground-up, for a reading diagnosis center specializing in helping special-ed and underperforming children reach their true potential.
• Coordinate with staff remotely through Zoom and Email
• Develop infographics and other marketing materials with a focus on education, community outreach, and promoting engagement with the center
• Utilize various internet platforms such as Canva, Google Docs, FlipGrid, Instagram, Facebook, Twitter, etc.
• Reach out to the community to promote awareness and foster relationships

• 𝐎𝐰𝐧𝐞𝐫/𝐈𝐧𝐬𝐭𝐚𝐥𝐥𝐞𝐫
• Owner/Operator of a handyman service focusing on home-media installs
• Mounting Televisions, running cabling/wiring, performing aesthetic upgrades to media centers, installing home audio systems, etc.
• Maintain contact with customers, establish appointment times, conduct appraisals and execute installs
• Help customers conceptualize, and realize, their vision for their home media center
• Took care of all logistical needs, equipment purchases, marketing materials, etc.

• 𝐒𝐚𝐭𝐞𝐥𝐥𝐢𝐭𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐢𝐚𝐧
• Assemble and professionally install satellite dish, run cabling, and install/program modem & router according to building code and customer’s needs
• Coordinate with corporate dispatch teams, verify scheduling, and maintain contact at all times
• Recieve Inventory, unload, track, and distribute amongst various installers
• Further sales potential with add-ons and custom work. Etc
• Track all vehicle milage, equipment inventory, and work completed. To compile in Microsoft Excel for billing at the end of the week

Management And International Business, Business Administration

Associate Of Science -- As-T, Business Administration And Management, General

Certificate In Music Technology, High School/Secondary Diplomas And Certificates

High School Diploma