Leonard V.A. Smith work email
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Leonard V.A. Smith is a Retired - Previously Support Analyst 1 and PCI Support Specialist, Information Systems & Technology at The University of British Columbia. He is proficient in Spanish.
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Support Analyst 1, Information Systems & Technology, Level B, Ubc It Desktop ServicesThe University Of British Columbia Dec 2020 - Oct 2022Vancouver, British Columbia, CanadaDesktop Support across UBC in general with emphasis and priority given to incoming, outgoing and present Staff at the Department of Extended Learning. Duties include onboarding and offboarding staff, provisioning and modifying equipment, access and rights, FASmail changes, PCI Compliance of hardware and software, and staff training, maintenance of current inventory records, and assistance in planning hardware upgrades as required. -
Pci Compliance Office For Extended Learning And English Language InstituteThe University Of British Columbia Jul 2010 - Oct 2022Vancouver, British Columbia, CanadaMy duties include creating and maintaining the PCI Compliance Training Course for ExL and ELI Registration Staff, verifying the integrity of computer terminals and POS devices present and used, reviewing and preparing documentation for the yearly Audit, and representing ExL/ELI in the onsite visits and meetings with the UBC PCI Offcier and the QSA.
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Support Analyst 1, Ubc ItThe University Of British Columbia Nov 2017 - Dec 2020Vancouver Campus, Vancouver Bc, CanadaSpecialist in Active Directory domain management for user access, Exchange Mail configuration, and general troubleshooting as an IT Specialist including on-site and remote Desktop Support.
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It Support Specialist, Department Of Continuing StudiesThe University Of British Columbia Jun 2009 - Dec 2020Point Grey, Vancouver, Bc. Multi-functional position requiring theoretical and practical knowledge of a wide range of hardware, software and networking topics that enable me to provide end-user support in all those areas, as well as a role in support and maintenance of the new student registration system.. Staff support covering everything from new User accounts and domain-authenticated access creation, workstation imaging and configuration to closing user accounts and privileges. In the course of this work there is a great deal of handling of rights, permissions and data in several different areas needing coverage.. I learned a few of the ins and outs of database queries and mapping/linking tables to our report-making software as well.
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Hardware And Software Support Specialist; CsrGogo Geek May 2007 - May 2009A local Vancouver consumer services company dedicated to computer assembly, installation and repair on-site and in-shop. Service was provided to the end-user directly on site, and in the shop with activity concentrated in the small- to mid-size business segment. I was also tasked with, and enjoyed, customer relations and support activity including the handling, and resolving, of customer complaints.
Leonard V.A. Smith Skills
Leonard V.A. Smith Education Details
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Biology -
Biology
Frequently Asked Questions about Leonard V.A. Smith
What is Leonard V.A. Smith's role at the current company?
Leonard V.A. Smith's current role is Retired - Previously Support Analyst 1 and PCI Support Specialist, Information Systems & Technology at The University of British Columbia.
What is Leonard V.A. Smith's email address?
Leonard V.A. Smith's email address is leonard.smith@ubc.ca
What is Leonard V.A. Smith's direct phone number?
Leonard V.A. Smith's direct phone number is (604) 822*****
What schools did Leonard V.A. Smith attend?
Leonard V.A. Smith attended Pontificia Universidad Javeriana, University Of Waterloo, University Of Calgary.
What skills is Leonard V.A. Smith known for?
Leonard V.A. Smith has skills like Databases, Hardware, Software Installation, Troubleshooting, Access, Active Directory, Networking, Os X, Technical Support, System Administration, Windows 7, Windows Xp.
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