SevOne, Inc. is a digital infrastructure monitoring software company. SevOne provides customers the SevOne Data Platform, the most comprehensive and scalable solution on the market to cover the largest CSP, Managed Service Provider and Enterprise business. This solution covered technologies like SDN/NFV, SD-WAN, Cloud and Wireless utilizng metrics like SNMP, Flows, Logs, Application and End User Experience metrics using synthetic transactional data.Supported the sales team targeting Fortune 500 companies selling cloud and on-premises solution that encompasses metrics, flows, logs, synthetic application and end user experience monitoring. Solution utilized by network, security & application groups to monitor infrastructure. Technology solutions provided for SDN, SDWan and Wireless.• Contributed adding new logos like UHG Optum, Texas Instruments, Federal Reserve as well as up selling solutions and services for UHG Optum, Electronic Arts, Atos North America, Freescale Semiconductor and Noble Energy.• Technical Account management to provide answers to questions, track and escalate cases and expand on new opportunities.• Worked with technologies from Cisco ACI, SD-WAN (Viptela) and Cisco and Aruba Wireless monitoring.• Develop and Manage with Account Manager detailed Proof of Value technical successes involving required capabilities that match both to the technical and business requirements.• Member of the performance log team that provides technical knowledge and assistance for proof of concept opportunities. Consists of knowledge transfer and key creation for identifying log information for network, application and security devices.• Support Manager in interviewing candidates for Sales Engineering positions.

Managed the Eastern Regional SE team for a company that develops solution for Network and Application Performance Monitoring & Diagnostics. Provided product knowledge and training, sales guidance, and Performance Reviews to meet key objectives.• Structured goals to ensure Sales Engineer assists Account Managers in identifying new opportunities, managing accounts, proof of concepts and providing expert product knowledge and positioning.• Developed new hire and continuing training activities for Sales Engineers.• Tracked features and cases to escalate when impacting customer accounts.• Worked with marketing on materials detailing our solution and how it works with VoIP, Video, Financials Analytics, Virtual Environments, Cyber-Security, Network and Application Troubleshooting.

Sales Engineer for supporting North East and Southeast opportunities.. Responsibility involves technical sale of Network Instruments Application Performance Monitoring solution in Enterprise and Federal space.• 2013 Presidents Club for assisting southeast Region Account Managers in exceeding Sales Quota.• Trusted Technical Champion for Account Managers, Dealers, Resellers, and new engineers regarding Application and Networking monitoring, Networking and Cyber-Security forensic analysis.• Assisted various Account Managers in region and across North America on large deals.• Presented live solution to customers both locally and on Web meetings. • Worked with marketing on materials detailing our solution and how it fits particular technologies like VoIP, Video, Financials Analytics, Virtual Environments, Security and Application Troubleshooting.• Worked with Product Director to articulate challenges from clients and customers to improve solution.• Worked Gartner Symposium and other technology shows.

Multiple responsibilities involving Post / Pre Sales opportunities, as well as Technical Account Management.• Managed project implementation & product maintenance. • Ensured clients appropriately deployed solution and handled escalated issues.• Assisted Account Managers on Pre-Sales opportunities consisted of qualifying, presenting and proof of concept of Mazu Solution.• Presented technical concepts and mapped customer needs to current solution set that also consisted of integrations with our partners.• Provided training and best practices of Mazu Solution to our customers.

Provided customers with technical expertise in utilizing our solution and assisted in promoting additional Sales opportunities.• Analyzed and rectified issues during fault isolation using company products as well as utilizing third party products within customer account..• Provided expertise in the installation and configuration of Network General Solution, consisting of Visualizer Enterprise reporting, Infinistream stream to disk, Application and VoIP intelligence.• Prepared and trained customers in using our solution effectively to resolve Application, IP Telephony and network issues in a timely manner.• Acquired strengths in Voice over IP and Application monitoring.

Technical liason to Account Managers in Sales opportunities consisting of Network General Solutions involving Sniffer Portable, Distributed, Infinistream stream to disk, Voice over IP, Application Intelligence and Enterprise Reporting.

Technical liaison to Account Managers presenting Network Associates Solutions consisting of Sniffer Technologies, Forensics, Host and Network based IDS, firewall and Anti-Virus solutions.

Provided expertise in implementing, troubleshooting and managing 3com equipment for local and wide area networks.  Promoted to Systems Engineer for 3Com telecommunication division, which consists of using Total Control solution for Voice over IP, Broadband, CDMA, VPN and Remote Access.* Worked onsite at Cushman and Wakefield implementing and supporting 3Com solution.

* Same management team thru acquisitions* Covered desktop systems and networks for accounts Philip Morris, Gartner Group, Newbridge, Jamaica Hospital and others.* Certifications for Master Novell CNE, Compaq Accredited SE and A+