Part of a new team expanding UX services to corporate entities.

UX research, ideation, and UI design of apps, websites, and instruction for NIH, NSF, and university projects to make complex data understandable and useful. Design artifacts (visualizations, custom art, icons, etc) to improve data literacy and to make publication submissions more informative and attractive.CONTRIBUTIONS• UX/UI design on NIH HuBMAP project for spatial tissue registration and for working with the data. Help produce content for related MOOC (video recording… Show more UX research, ideation, and UI design of apps, websites, and instruction for NIH, NSF, and university projects to make complex data understandable and useful. Design artifacts (visualizations, custom art, icons, etc) to improve data literacy and to make publication submissions more informative and attractive.CONTRIBUTIONS• UX/UI design on NIH HuBMAP project for spatial tissue registration and for working with the data. Help produce content for related MOOC (video recording, post-production and animations in After Effects, scripts, lighting, sound, visual design, and Canvas setup).• UX/UI design of interactive touch screen experiences for museum exhibits such as: the AI sculpture Amatria, Macroscopes, and the AISL running exhibit.• Work with SMEs to create apps that empower user decision-making on topics such as opioid addiction or to manage conditions such as epilepsy. Show less

Solved complex enterprise MLM SaaS back-office challenges using UX/UI to help businesses manage sales, products, payouts, and team. Increased business competitiveness by designing and building effective marketing tools and strategies.CONTRIBUTIONS• Contributed UX/UI/VD to launch of five companies and their product lines. Worked with clients to determine needs, then produced solutions that involved changes to back-office tools, company and product branding, style guides, logos… Show more Solved complex enterprise MLM SaaS back-office challenges using UX/UI to help businesses manage sales, products, payouts, and team. Increased business competitiveness by designing and building effective marketing tools and strategies.CONTRIBUTIONS• Contributed UX/UI/VD to launch of five companies and their product lines. Worked with clients to determine needs, then produced solutions that involved changes to back-office tools, company and product branding, style guides, logos, themed WordPress sites, animations, video, and product photography. • Improved cross-role collaboration by implementing pair coding practices and a UI component framework approach to make work faster and output more consistent.• Introduced UX into the company, setting standards and workflow. Expanded relationships with clients to increase their involvement in product design. • Initiated new method for determining billing for design work and framing company service packages. Show less

Developed solutions for clients using a range of skills: UX/UI/IA/VD design, web and application programming, knowledge of e-commerce and marketing, research, IT/IS, and graphic arts. Clients have included non-profit and for-profit businesses: Collision Diagnostic Solutions, CALTRANS, Island Time Activities, watchLAB, Greenberg Inc, Paris For Rent, Jewish Partisans Education Foundation, Arcustone, ECI Shows, Noriko Meguro, et al. CONTRIBUTIONS• At Collision Diagnostic Solutions… Show more Developed solutions for clients using a range of skills: UX/UI/IA/VD design, web and application programming, knowledge of e-commerce and marketing, research, IT/IS, and graphic arts. Clients have included non-profit and for-profit businesses: Collision Diagnostic Solutions, CALTRANS, Island Time Activities, watchLAB, Greenberg Inc, Paris For Rent, Jewish Partisans Education Foundation, Arcustone, ECI Shows, Noriko Meguro, et al. CONTRIBUTIONS• At Collision Diagnostic Solutions (CDS), analyzed market segment and business needs, then designed the new company and product brand, and coded a WordPress website. Created logos and custom graphics, flyers, and business cards. Wrote copy for both digital and print marketing collateral. Performed event photography at the product unveiling in Las Vegas.• At CALTRANS, consulted on migration to Drupal, specifically on UX/IA for navigation and user flow. Researched and provided recommendations for educational software and collaboration tools.• Designed and coded website for a start-up non-profit called Island Time Activities that helps individuals with special needs find community and personal development. Helped the organization with fund-raising efforts (to date the site has helped them raise tens of thousands of dollars).• For the start-up Gist, was co-responsible for site front-end design and coding, user experience, marketing, branding and product design. Created logos, graphics, and hi-fidelity wireframes.• As a front-end developer at watchLAB & Greenberg, Inc, coded and launched their newly branded websites. Two of my fine art pieces hang at the Chicago office of watchLAB.• At Jewish Partisans Education Foundation, served as one of three contract programmers brought on-board to help code the re-designed non-profit website. On day two assumed additional role of project manager. The project launched in eight days, with a personal contribution of 100+ hour. Show less

Furthered mission to improve instruction by UX/UI/IA/VD design and full-stack coding of websites, educational blogs, and applications. Supported various projects with graphic design for digital and print, and served as IT/IS.CONTRIBUTIONS• Within first four months of employment performed competitive analysis, met with team to discover needs/pain points, designed hi-fidelity comps reflecting a new department brand, then following approval coded the new site in Cascade CMS. Also… Show more Furthered mission to improve instruction by UX/UI/IA/VD design and full-stack coding of websites, educational blogs, and applications. Supported various projects with graphic design for digital and print, and served as IT/IS.CONTRIBUTIONS• Within first four months of employment performed competitive analysis, met with team to discover needs/pain points, designed hi-fidelity comps reflecting a new department brand, then following approval coded the new site in Cascade CMS. Also edited and wrote copy, created graphics, and took stock photographs. The revised site increased program regard from people both internal and external to the university.• Performed UX research, interviewing SMEs and performing comparison/competitive analysis of other similar programs. Designed the new interface and performed full-stack development in ColdFusion using a custom framework developed in partnership with IT. The program manager estimated a three-week savings of time per term as a result of the new application, removing the stress felt in previous years and freeing her up to focus on higher level tasks. In support of the application, trained users one-on-one, performed IT related troubleshooting at user's desk, and created help documentation.• UX/UI design and full-stack development of web application to manage ESL language program that made pairing of domestic and international students more efficient. Created documentation and trained staff.• Designed, coded, and performed data analysis to make the CETL masters student program a success for 700 teaching assistants across 48 events. Designed and produced printed collateral such as brochures and instructional documents.• Designed and coded demo EdTech Commons site that was instrumental in getting committee adoption of the project and funding. The site was an effort to provide instructors with information on instruction and tools. Show less

Advanced product marketing by designing and coding apps, websites, animations, and instructional content. Contributed with print layout, photography, and writing.CONTRIBUTIONS• Awarded twice for going “above and beyond”.• Launched both a new company site that increased stickiness by 30-seconds and boosted sales, and a five-language sister site in Europe. My designs were used as the foundation for the site redesign. Ran user studies with large groups and support team of three… Show more Advanced product marketing by designing and coding apps, websites, animations, and instructional content. Contributed with print layout, photography, and writing.CONTRIBUTIONS• Awarded twice for going “above and beyond”.• Launched both a new company site that increased stickiness by 30-seconds and boosted sales, and a five-language sister site in Europe. My designs were used as the foundation for the site redesign. Ran user studies with large groups and support team of three to ensure the site best served the company goals and user needs.• Designed and implemented new modern branding across all product lines that helped to improve client regard.• Launched multiple product lines. Designed branding, created custom assets, took stock photographs to support design work, and helped strategize marketing efforts.• Served as technical lead on all projects. • In effort to better meet user needs and company goals, established closer working relationship between marketing, library group, account management, support, and sales. This was accomplished by having defined SMEs, including personnel in design and testing phases, sharing out about what the marketing team was up to, and performing periodic check-ins with other groups to understand what was happening. Show less

Worked with clients to design custom home automation solutions spanning control of home entertainment systems, lighting, swimming pool lights and covers, security, and more. Coded Crestron, Niles, and Vantage. UI design for control systems: panels, remotes, and iPhone. Trained clients on how to use their new control systems.

As a senior member of the Creative Studio, translated comps into websites, e-mail, animations/videos, blogs, and banners. Supported the print side of the Studio with work in InDesign and photo retouching. Edited video and audio. CONTRIBUTIONS• Served as interim studio manager. While down three senior staff, still delivered projects on schedule and to spec. Managed staff and contractors, and trained contractors on studio processes.• Created the Schwab sponsorship animations shown… Show more As a senior member of the Creative Studio, translated comps into websites, e-mail, animations/videos, blogs, and banners. Supported the print side of the Studio with work in InDesign and photo retouching. Edited video and audio. CONTRIBUTIONS• Served as interim studio manager. While down three senior staff, still delivered projects on schedule and to spec. Managed staff and contractors, and trained contractors on studio processes.• Created the Schwab sponsorship animations shown on the SF Giants’ jumbotron to kick-off team sponsorship.• Created the animations used for the STAR program that recognized employee's work.• Helped launch of the new marketing campaign, Talk to Chuck, and make it a success. Created the brand guidelines website that supported the campaign in the proprietary CMS. Also helped create the standards for how to translate the Talk to Chuck bubble into code in table-based e-mail and landing-pages.• Served as department lead and organizational trainer for the proprietary SmileMaker CMS. Show less

Helped revitalize 2004 Wescon attendance to its highest point in a decade. Provided direction and production for creative, marketing, and messaging. Developed websites, e-mail, animations, sales tools, conference CDs, event registration, and print collateral. Managed marketing and IT projects.CONTRIBUTIONS• Decreased marketing budget by roughly 70% while retaining quality standards.• Researched past events, company goals, and user needs, then designed and coded the event 2004… Show more Helped revitalize 2004 Wescon attendance to its highest point in a decade. Provided direction and production for creative, marketing, and messaging. Developed websites, e-mail, animations, sales tools, conference CDs, event registration, and print collateral. Managed marketing and IT projects.CONTRIBUTIONS• Decreased marketing budget by roughly 70% while retaining quality standards.• Researched past events, company goals, and user needs, then designed and coded the event 2004 Wescon website. To better support the event I developed sales tools, implemented online registration, created event promotional CDs, produced print collateral such the handbook, photographed the event, and strategized and implemented marketing campaign.• Designed branding for two new events, D2M and ETA. Designed and coded event websites, photographed D2M event, produced all digital and print collateral, and strategized and implemented marketing campaigns.• Performed desktop support. Setup the company server, installed and configured SQL Server database to support CRM that managed sales contacts, and served as admin. Handled all IT/IS issues. Show less

Solved essential Human Resource related issues by performing UX research/analysis to understand and learn TPMG business processes, then designed (UI/IA/VD) and coded digital solutions that improved department efficiency and decreased penalties. Managed all IT-related projects and assets; and served as desktop support and server admin. Trained users one-one-one and in classrooms.CONTRIBUTIONS• Built infrastructure and helped design, code and launch first online websites and… Show more Solved essential Human Resource related issues by performing UX research/analysis to understand and learn TPMG business processes, then designed (UI/IA/VD) and coded digital solutions that improved department efficiency and decreased penalties. Managed all IT-related projects and assets; and served as desktop support and server admin. Trained users one-one-one and in classrooms.CONTRIBUTIONS• Built infrastructure and helped design, code and launch first online websites and applications to support HR functions at corporate and across 22 facilities.• Discovered reporting/tracking issue with physician recertification. Researched Physician Recertification group’s operations and associated government requirements, then designed and coded MS Access tracking database. Then researched and obtained a high-capacity printer to output government forms; we ran 16,000 pages the first day. Established revised work processes. Result: $2 million savings the first year.• Working with staff, learned Long-term Disability processes, then designed and created an MS Access database to track LTD applications. Cut an estimated 3 days from processing time.• For Y2K remediation efforts, negotiated desktop replacements for all staff in exchange for training remediation team. Managed all remediation efforts at the desktop and server levels, including jointly supervising 30+ contractors.• Worked with lead Senior Advantage sales rep to determine business needs/pain points then coded MS Access tracking database that was rolled out to the two largest sales regions in Northern California. The database helped sales stay on top of leads. The project became the foundation for a multi-million-dollar upgrade.• Provided desktop support to 90 users, 11 remote. Managed 11 servers, data backups, and departmental technology assets. Designed and wrote documentation covering business processes, training, and general information. Also provided data analysis using SAS, Excel, and Crystal Reports. Show less