Leonard Deptula Email & Phone Number

IT server and POS repair

DEQ 5 month consulting contract in Atlantic City. Installed and serviced their table product in the casinos while they found a service contractor to take over.Tasilman Group - 6 Month consulting contract in Aruba. Duties were to reopen a casino. This included laying out the slot floor, ordering the machines from the vendors, installing machines in proper locations and denominations, retraining of slot technicians and slot attendants, preparing performance reports on the machines weekly, ordering of parts and conversions to maintain the equipment.

Managed 9 slot machine sales executives for territory including half of the US, Ontario, Canada and the Caribbean.Forged strong relationships with all key decision makers in the territoryExceed territory budgets in 2007 by 22% and 2008 by 37%

Managed 19 slot machine services technicians for territory that consisted of 50% of the US and the Caribbean.Delivered on time installations of slot machines and on time customer supportRaised customer satisfaction from a 2 out of 5 rating to 4.5 out of 5

Managed team of 32 people in various departments including shipping and receiving, purchasing, warehousing, inventory control and retail parts.Accountable for products in UEZ zone and worked with customs to clear productsCompleted 7 key deliverables on time and under budget

Managed 10 slot machine service technicians in territory that consisted of 50% of the US and the Caribbean.Ensured on-time installations of slot and customer support.