Leonard F. Dingle Email & Phone Number

Austin, Texas, United States

United States

Managed a book of business containing 400+ accounts that covered the Northeast region of the United States. Prospecting, net-new pipeline generation & retention. - Account Management, Account Sales, Business Development, Communication, Emerging Market- Finished 2nd on a team of 12, at 98% to a $1.5m quota.- Developed the Northeast territory, for SMB emerging market- Increased monthly cloud users by 2% in a B.O.B. of 300+ established accounts. - Worked closely with leadership to develop team prospecting metrics, tool implementation & other KPIs

Austin, Texas Area

Managed a book of 800+ accounts that consisted of Large Enterprise, net-new, existing, B2C & B2B customers. Crossell-upsell third-party solutions & services across the entire gamut of vertices, to impact BigCommerce’s strategic partnership goals. - Account Sales, Account Management, Business Development, Partners, Project Management, Customer Experience- Exceeded annual sales quota of $2.7m by working with key client accounts, which included Pfizer, MSCHF & Ubisoft. - Developed partnerships with various VAR & Co-selling vendors, which resulted in an additional 12% of additional revenue share. - Successfully increased ROI across client accounts by an average of 6% - Prospected and campaigned for internal co-selling and retention initiatives

Austin, Texas Area

Conducted team lead, sales, lead generation, account management and full cycle sales functions within the SMB organization. Supported several ad hoc (Spec Ops) projects which included three reorganizations, repricing, contract negotiations, deescalations and the planning/execution of several new platform features and/or structural changes.- Account Sales, Account Management, Team Lead, Business Development, Customer Experience- Awarded Rep of the Quarter 4x and Rep of the Year 2x due to consistently exceeding sales goals and exemplifying the company’s overall values/mission. - Exceeded annual quota by an average of 15% year over year. - Built out the SDR/BDR team as both individual contributor and team lead. - Engaged in the interviewing and hiring process of both new & internally promoted sales representatives

Austin, Texas, United States

Oversaw the build and development of the BigCommerce Chat Team, from pilot, to quota attainment success, onto the scaleable evolution of this revenue generating unit. - Management, Business Development, Enablement, Sales, Chat, Customer Experience.- Over-attained team annual number by an average of 25%- Increased the number of qualified opportunities driven to call, as well as positively impacted company NPS score.- Metrics, KPI & Process development, Prospecting & pipeline generation- Go-to-market strategy, as well as algorithm build & maintenance. - Managed & coached team on industry and text based engagement methodologies- Discovered an emerging market, as well as provided the core data that would lead to BigCommerce’s expansion into the United Kingdom.

Austin, Texas Area

Facilitated sales, customer service and account management operations within the global consumer organization that sells a variety of commercial & SMB technology products. Solution sold customers based on use case and product fit. and focused on cross-selling peripheral products such as printers and speakers. Marketed Dell’s financing options to customers and assisted with the application process which improved the overall customer experience.- Inside Sales, Cross Sell Up Sell, Customer Service, Team Lead- Achieved over $15K in annual sales over three quarters, exceeding quota. - Exceeded individual sales quota by an average of 8% over nine quarters in addition to being selected to join the Dell Mentor Program as a Sr. Mentor. - Consistently over attained in peripherals and Financing by 200% for 6 quarter

Austin, Texas Area

Account Management & UpsellMonitor, Sell, Extend and Dispatch the home/business appliance contracts and Sears technicians. Knowledgeable on appliance blueprint diagrams.Sell the benefits of extending/upgrading service. Through product knowledge and direct consulting, help coach clients through self-repair to avoid dissatisfaction issues and the expense of dispatching a technician.

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Education record

Education record