Leonard H. Email & Phone Number

Stockton, Ca, Us

Stockton, California, Us

Growing the skills, staff, programs, and funding dollars in a large hunger-relief agency.

Modesto, California, Us

Well-applied operational training and advice to multi-unit franchisee operators, new business operators, and supermarket executives.

Webster, New York, Us

Multiple franchise locations (8) with headquarters in Modesto and 150 total staff; $3M in annual revenue. Built and opened in conjunction with partner four new units from ground up in 8 months and built or absorbed an additional 4 units, overseeing ice cream store operations as well as Rocky Mountain Chocolate franchise in 3 stores. Built point of sale network and monitored sales, labor costs, cash flow and inventory levels, generating reports. Provided guidance to store managers on operations and marketing. Conducted store inspections. Interviewed prospective hires. Reached out to communities, offering fundraising supplies and sponsoring programs. Managed company financials, including accounting and banking functions as well as payroll. Worked directly with employees to operate stores during busy periods.Key Accomplishments:• Received recognition as a top franchisee for 10 years, including numerous top awards for upholding sales, cleanliness, marketing, management and community involvement standards.• Managed a location that was honored with designation as a franchisee training store due to consistently excellent performance and multiple awards.• Originated “Hot Stone” dessert program, which was subsequently implemented nationwide, and served as beta testers for Rocky Mountain Chocolate and Signature Cake national programs.

Us

Provided HR administration for over 150 employees in 8 stores, responsible for AP/AR/Payroll. created and produced all financial statements. Administrator for Health Care, insurance and other leave items. Responsible for progressive disciplinary action program. Marketed stores both in traditional media and in Local Store Marketing activities.

Managing Director.: Initially hired as Store Director, opening new 65,000 sqft store in San Leandro. Managed second store in Vacaville, CA, and the Flagship Store in Modesto, CA. Promoted to DSD Buyer position at Corporate Office, coordinating purchase and delivery of major food categories. Built and managed vendor relationships, negotiating prices, and set pricing for a total of 16 price-impact stores located from Oroville, Sacramento, Modesto, to 7 sites in Southern California. Promoted to Managing Director. Oversaw retail back-office operations and technology strategy, migrating point of sale data between stores, serving as IT Manager for 2 years in addition to regular duties. Analyzed competitors to optimize pricing. Raised $900K annually by creating an effective new item and category management program. Added Dairy and Frozen Portfolio and eventually all of Grocery, managing three buyers and two clerks. Created a successful Hispanic category management and promotional program for all 16 stores, with emphasis in Ceres, Modesto and Southern CA. Managed sales and marketing campaigns, producing increased sales as well as exceeding backoffice dollar goals for advertising. Supervised Price Impact price survey across 4 regions including Southern CA and wrote all pricing myself.Key Accomplishments:• Responded to competitive pressures by successfully remodeling key location, updating layout, adding categories and spearheading highly successful grand reopening in Ceres. • Recognized for leadership, training and mentoring skills and talent for growing margins while reducing labor costs.• Assigned portfolio that included oversight of all store categories due to outstanding results.• Designated as lead on category management, DSD vendors, pricing and point of sale system implementation for new stores.• Buyer for 16 stores holding Dry Grocery, Dairy, Frozen portfolio.

Ph.D., Speech Communication And Rhetoric

M.A., Speech Communication And Rhetoric

B.A., Speech Communication And Rhetoric